Product Designer

United States·San Franciscofull-timemid

DesignProduct Designer

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Quick Summary

Key Responsibilities

You will take full ownership of the design lifecycle, from problem framing and user research to workflows, interaction design, high-fidelity UI, launch, and iteration.

Technical Tools

DesignProduct Designer

We’re looking for an experienced and systems-oriented Product Designer to join our in-house design team. You will report to the Head of Product and play a foundational role in shaping how care is delivered, managed, and experienced across our platform.

Abby Care is redefining family caregiving with AI-powered products and support. In this role, you’ll design end-to-end experiences across web and mobile for a wide range of users: family caregivers, clinicians, and operators. You’ll tackle complex, real-world problems and help shape the product direction and roadmap.

This is a full-time hybrid opportunity based in San Francisco, CA.

Responsibilities

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Build a durable design system and clear information architecture that empowers our product and engineering teams to build complex workflows quickly and correctly.
Delivered highly intuitive, cross-platform solutions that seamlessly support the distinct mental models and needs of family caregivers, clinicians, and operators within a single coherent platform.
Cross-functionally launch human-in-the-loop, AI-assisted features that safely augment users while navigating strict healthcare regulations.

Requirements

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3+ years of professional experience as a product designer
Strong experience designing systems, workflows, and information architecture
Experience designing for multi-role, permissioned products
Experience across web and mobile
Comfort owning the full design process, including user research, synthesis, and iteration
Experience working in healthcare or other regulated, high-stakes industries is preferred
Experience at startups or on small, fast-moving teams is preferred

What We Offer

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✓Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work.

✓Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.

✓Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.

✓Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).

✓Paid parental leave to support your growing family. We provide up to 10 weeks of paid parental leave based on tenure, so you can focus on bonding and adjusting to life as your family grows.

Relentlessly Resourceful
As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

Purpose with Positivity
We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

Driven to Redefine What’s Possible
We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.

Automated Decision Tools

Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data-based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact talent@abbycare.org.