Intermediate Technical Account Manager
Brazil·São PaulomidTechnical Support EngineerCustomer
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Quick Summary
Key Responsibilities
Ensure the right products and services are delivered to partners on time and according to agreed
Technical Tools
Technical Support EngineerCustomer
Serve as the primary technical advisor for customers after go-live, ensuring the successful adoption, continuous evolution, and long-term health of the BEES platform. Act as the bridge between customer business needs and BEES Product, Engineering, and Support teams to deliver measurable business value and an exceptional customer experience.
We are currently implementing BEES solutions across partner companies and are looking for an Intermediate Technical Account Manager to lead technical initiatives, strengthen partner relationships, and oversee the implementation of our products.
Responsibilities
~1 min read
- →Ensure the right products and services are delivered to partners on time and according to agreed requirements.
- →Provide technical support to Key Account Managers (KAMs) and partners, engaging internal teams whenever needed.
- →Troubleshoot technical issues related to BEES products and address partner concerns to maintain strong relationships and trust.
- →Monitor product performance and ensure partners are using the most up-to-date versions, tools, and solutions available.
- →Develop and maintain technology implementation timelines, priorities, and roadmaps.
- →Manage implementation projects end-to-end, coordinating deliverables, inputs, and activities across internal and external teams to ensure commercially agreed timelines are met.
Requirements
~1 min read
- Strong problem-solving skills
- Customer-centric mindset
- Negotiation skills
- Project management skills
- Proven experience working with SaaS platforms, APIs, integrations, and enterprise software solutions.
- Strong communication and presentation skills, including the ability to engage and influence executive-level stakeholders.
- Analytical and results-oriented mindset with strong problem-solving and stakeholder management capabilities.
- Experience with ERP systems, enterprise architectures, or complex integration ecosystems is considered a plus.
- Strategic Thinking.
- Stakeholder Management.
- Influence & Negotiation.
- Customer Success Mindset.
- Consultative Communication.
- Problem Solving.
- Business Acumen.
- Results Orientation.
-
Intermediate English.
-
Intermediate Spanish.
What We Offer
~1 min read✓Performance based bonus*
✓Attendance Bonus*
✓Private pension plan
✓Meal Allowance
✓Casual office and dress code
✓Days off*
✓Health, dental, and life insurance
✓Medicines discounts
✓WellHub partnership
✓Childcare subsidies
✓Discounts on Ambev products*
✓Clube Ben partnership
✓Scholarship*
✓School materials assurance
✓Language and training platforms
✓Transport allowance
Location & Eligibility
Where is the job
São Paulo, Brazil
On-site at the office
Who can apply
BR
Listing Details
- Posted
- September 3, 2026
- First seen
- September 3, 2026
- Last seen
- October 10, 2026
Posting Health
- Days active
- 36
- Repost count
- 0
- Trust Level
- 23%
- Scored at
- October 10, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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