Director, Business Analytics

United States·ChicagoFull-Timeexecutive

AnalyticsData & AI

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Overview

Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future.

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AnalyticsData & AI

Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. Through customized lending solutions, competitive rates, and personalized support, our mission is to simplify the lending process and help our clients achieve financial well-being. We are committed to making credit more affordable and accessible; backed by a culture grounded in compliance and ethics, and technology built around the people we serve.

We are growing quickly, and we are looking for new collaborators to help us reach the next level. If you want to join a forward-thinking, rapidly growing organization where helping people is the number one goal, we want to hear from you.

The Director of Business Analytics will own the analytics strategy behind our originations engine, including customer acquisition, acquisition channel performance, funnel conversion, and the quality and value of the borrowers we bring on. You will build and lead the team responsible for this work, partnering closely with senior leadership, operations, product, and credit, and serving as the executive-level voice the business relies on for originations analytics.

A successful director will quickly build a deep understanding of the business, set the analytical agenda for originations, and communicate results and strategic recommendations clearly to the executive team and board. The ideal candidate is a results-driven, strategic leader who thrives in a dynamic, high-growth environment, and who is equally comfortable shaping multi-quarter analytics strategy, reviewing production-quality SQL and Python, and presenting recommendations to the C-suite.

Above Lending is a Chicago-based company and is looking for candidates in the Chicagoland area. This is a Hybrid position based in Downtown Chicago.

Own the analytics strategy and roadmap across the originations funnel, from acquisition channel performance through conversion, borrower quality, and customer value

Build, lead, and develop a high-performing team of analysts, setting standards for rigorous analysis in Python and SQL and reviewing work to ensure it meets a production-quality bar

Set the framework and governance for experimentation across the originations function, partnering with senior leadership, product, and operations to ensure statistical rigor in how results are interpreted and acted on

Define the KPIs that matter most to originations and company performance, and hold the broader organization accountable to them

Present findings, strategic recommendations, and the team's roadmap to executive leadership and the board, translating complex analysis into clear, decisive action

Proactively identify operational challenges and growth opportunities across the business, setting priorities for the team before issues are escalated

Represent business analytics in cross-functional and executive forums, influencing company-wide strategy on acquisition, credit, and growth

Bachelor's or Master's degree in a STEM, business, or other analytical field; MBA a plus

7 or more years of experience in business analytics, strategy, marketing, product analytics, or a related quantitative role, including experience building or leading a team

Strong, hands-on proficiency in both SQL and Python, with the judgment to know when to go deep personally versus delegate

Demonstrated ability to set strategic direction for an ambiguous, evolving function and translate it into a team's roadmap and priorities

Excellent executive communication skills, with a track record of presenting to and influencing C-suite and board-level stakeholders

Strong command of data visualization and storytelling, with the ability to present complex findings clearly and persuasively to non-technical audiences

Prior experience in financial services, consumer lending, strategy consulting, or a high-growth startup strongly preferred

A proven people leader who is energized by a fast-paced, evolving environment and skilled at developing analytical talent

Join our dynamic team and contribute to Above Lending’s success as we continue to provide innovative lending solutions to our customers.

Under the California Consumer Privacy Act (“CCPA”), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together “job applicants”) about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement.

*Above Lending is an equal opportunity Employer*

Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.