Quick Summary
Overview
Absolute Pets is looking for a Learning and Development Facilitator to join their team. Absolute Pets is a leading pet care retailer with over 200 stores nationally.
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Absolute Pets is looking for a Learning and Development Facilitator to join their team. Absolute Pets is a leading pet care retailer with over 200 stores nationally. We are seeking a highly dynamic facilitator to design learning content and over see in person trainings. The position is based in Cape Town, however national travel is required.
Responsibilities
~1 min read- →Design and Facilitate Learning Programmes
- →Develop and design engaging learning content.
- →Design and lead engaging learning experiences focused on product knowledge, company policies, and customer service excellence.
- →Conduct in person onboarding and ongoing training sessions.
- →Ensure optimal functionality and content relevance on digital learning platforms
- →Ensure all content is up to date and relevant.
- →Maintain and update the annual learning calendar.
- →Event Facilitation
- →Plan and manage learning related events, including venue setup, supplier engagement, and budget oversight.
- →Ensure smooth execution and learner engagement during events.
- →Assessment and Feedback
- →Evaluate learner performance through assessments and observations.
- →Provide constructive feedback to support individual development.
- →Evaluation and Continuous Improvement
- →Develop tools to assess the impact of learning initiatives.
- →Gather feedback from learners, managers, and customers to refine programmes.
- →Continuously adapt learning content to meet evolving business needs.
- →Learning Logistics and Coordination
- →Liaise with suppliers to source and prepare learning materials.
- →Organize venues, catering, and other logistics for in-person sessions.
- →Coordinate with operations teams to manage learner attendance and logistics.
- →On-the-Job Learning Support
- →Conduct store visits to observe and coach employees in real-time, aligning performance with company standards.
- →Offer actionable feedback to enhance customer engagement and sales effectiveness.
- →Compliance and Administration
- →Support SETA submissions by maintaining accurate training records.
- →Assist with HR related projects and initiatives as needed.
Requirements
~1 min read- Articulate (Storyline) experience is preferred
- 2–3 years’ experience in a retail or customer-facing environment.
- Prior exposure to a training or facilitation role is advantageous.
- Strong ability to design, deliver, and evaluate impactful learning programmes.
- Excellent communication, facilitation, and interpersonal skills.
- Creative and innovative mindset.
- Willingness to travel locally as is required.
- Passion for pet care and retail.
Location & Eligibility
Where is the job
Cape Town, ZA
On-site at the office
Listing Details
- Posted
- July 6, 2026
- First seen
- July 6, 2026
- Last seen
- October 7, 2026
Posting Health
- Days active
- 92
- Repost count
- 0
- Trust Level
- 29%
- Scored at
- October 7, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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