~6d ago

Content Reviewer Croatian

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Quick Summary

Overview

Content Reviewer Analyst – Croatian Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies.

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Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.

Responsibilities

~2 min read

→Review, classify and/or remove content according to client guidelines, using specific tools and channels;
→Understand and remain updated on changing client policies and guidelines;
→Investigate, resolve, and relay complex content issues to the broader Trust and Safety team;
→Serve as an advocate for the user community;
→Participate in process improvement initiatives that improve quality and efficiency of work;
→Participate in continuous training programs and workgroup discussions for optimal development in the role;
→Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

→Croatian Level C1 or above
→English level B2 or above
→Own a residence permit to work in Portugal or European Union/Schengen Space citizenship
→Strong coping, emotional resilience, and stress-management skills
→Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
→Strong attention to detail
→Comfort synthesizing and analyzing information from multiple streams
→Strong critical thinking and decision-making skills
→Deep familiarity and passion for the internet, internet platforms, and internet culture
→High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
→Ability to work well individually and as part of a team
→Ability to work differing rotations/shifts and non-standard work hours
→Flexibility in meeting changing business needs in a fast-paced environment
→Commitment to quality, efficiency, and effectiveness
→Previous business process outsourcing, customer service, or content moderation experience is a plus
→Valid Work Permit;
→Completed Compulsory Education (Minimum required);
→Having over 18 years of age;
→Availability to work in rotative shifts, on weekends and holidays.

What We Offer

~1 min read

✓Integration in a solid and prestigious multinational company, leader in its sector;

✓Possibility of joining a dynamic team with a high potential, contractual conditions matching your proven experience and career development opportunities.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Acreditamos que ninguém deve ser discriminado por suas diferenças. Todas as decisões de contratação devem ser tomadas sem distinção de idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, deficiência, condição de veterano militar, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, cidadania ou qualquer outra condição protegida pela legislação aplicável. Nossa rica diversidade nos torna mais inovadores, competitivos e criativos, o que nos ajuda a atender melhor nossos clientes e nossas comunidades.