Custom Software Engineering Lead

Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
In the role of ServiceNow Implementation Specialist, a typical day involves overseeing the technical vision and architectural framework for custom software projects. This position requires guiding teams through the entire lifecycle of software design and implementation, ensuring that development practices meet organizational goals. The role includes setting standards for code quality, scalability, and system performance while coordinating efforts across multiple teams to deliver robust and efficient software solutions that align with business needs.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the planning and execution of software development activities to meet project timelines and quality standards.
- Foster a collaborative environment that encourages knowledge sharing and continuous improvement within the team.
- Mentor junior team members to support their professional growth and enhance team capabilities.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
- Strong expertise in designing scalable and maintainable software architectures within the ServiceNow platform.
- Experience in managing and optimizing IT service workflows and processes using ServiceNow ITSM modules.
- Ability to troubleshoot complex technical issues and provide effective solutions in a timely manner.
- Familiarity with integration techniques and tools to connect ServiceNow with other enterprise systems.
- Skilled in performance tuning and ensuring high availability of ITSM applications.

Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management (ITSM).
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com