Data Services Senior Analyst

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Quick Summary

Overview

The Data services engineer is a member of regional EMEA Regional Data Services (server) team, which is responsible for all server related issues (operations, 2nd and 3rd level support).

Technical Tools

OtherAnalyst

The Data services engineer is a member of regional EMEA Regional Data Services (server) team, which is responsible for all server related issues (operations, 2nd and 3rd level support).

The engineer will be working in a group of server experts locally and within other EMEA countries to cover the required server functionalities in the region.

Responsibilities

~1 min read

▪ Troubleshoot complex issues on on-premises, cloud and edge hosting and storage infrastructure.

▪ Installation of related patches and updates to server infrastructures on-premises, hybrid and cloud environments.

▪ Perform server related regular operational tasks on the infrastructure across the team’s managed locations.

▪ Create related documentation of the existing and planned environment. ▪ Maintain existing documentation of the server infrastructures.

▪ Participate in preparation and evaluation of technical design for new projects and its possible improvements.

▪ Communicate and cooperate with other IT teams, like customer support, network team, security team, and architecture team to reach common goals.

▪ Active participation in the capacity planning for the server infrastructure, suggest where required server upgrades and other mitigating steps.

▪ Review and propose recommendations for promoting effective utilization of the server resources and thus limiting possible server issues.

▪ Fluent English language.

▪ Experience in Windows (2019/2022/2025) and Linux server (RedHat Enterprise/Ubuntu) operating systems in Datacenter level implementations

▪ AZ-800 certification or equivalent is a minimum.

▪ Expert level in Active directory, DNS services, DHCP services.

▪ Understanding of Datacenter level virtualized solutions based on VMware and Hyper-V. ▪ Knowledge in Backup and Web filtering technologies will be an advantage.

▪ Certifications and working knowledge of Cloud-based technologies is an advantage – Microsoft/Google/AWS Ansible, Kubernetes, Github Actions

▪ Understanding of Networking fundamentals – IP Addressing & Network topologies.

▪ Ability to proactively identify and solve problems logically and autonomously (e.g. troubleshooting, root cause analysis, remediations).

▪ Notions of ITIL-based processes or certification (v3 Foundation level or up) will be an advantage.

▪ Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame.

▪ Ability to work in international and cross-cultural team and environment.

▪ Communicative, with good time management and prioritization skills.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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