Data Strategy & Platforms Associate Manager

London, Manchester

Associate Manager 

Song Data & AI 

As a Data Strategy & Platforms Associate Manager, you will lead teams and clients in shaping and delivering customer centric data strategies that transform marketing, sales, and service performance.

You will define strategic direction, architect scalable solutions, and oversee the implementation of modern Customer & Marketing data platforms across complex organisations.‑centric data strategies that transform marketing, sales, and service performance.

You will define strategic direction, architect scalable solutions, and oversee the implementation of modern Customer & Marketing data platforms across complex organisations. 

Key Responsibilities 

• Lead enterprise Data Strategies across Marketing, Sales, and Customer Experience. 

• Lead data product strategy, roadmaps, and value realisation. 

• Own the definition and prioritisation of customer data products, use‑case roadmaps, and value realisation. 

• Define the key integration patterns between Customer and Marketing data platforms including CDPs, CRM, PIM, DAM, CMS, and Marketing Automation. 

• Manage multi‑disciplinary teams of consultants, architects, analysts, and client stakeholders. 

• Oversee delivery quality, ensuring alignment between business objectives and technical execution 

• Partner with technical architects to define scalable, cloud‑native data architectures supporting customer 360, audience management, and advanced analytics. 

• Act as a senior advisor to senior client stakeholders. 

• Ensure strategies are measurable, defining KPIs and value‑tracking frameworks. 

• Facilitate workshops, executive steering sessions, and cross‑functional alignment. 

• Manage risk, resolve delivery challenges, and drive high levels of client satisfaction. 

Required Skills & Experience 

• Experience in Customer Data Strategy, Martech, CRM or Data Transformation roles. 

• Hands-on experience with CDP, CRM, PIM, DAM, CMS, and Marketing Automation platforms 

• Strong knowledge of Martech and Adtech ecosystems 

• Strong understanding of segmentation, personalisation, decisioning, and predictive analytics 

• Solid understanding of cloud data platforms (Azure, GCP, or AWS) and data engineering concepts 
• Exceptional communication skills with the ability to influence senior stakeholders 

Preferred Background 

Experience in marketing, media or creative organisations, consultancies, or within marketing or sales departments. 

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family-friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.