Service & Experience Designer

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OtherExperience Designer

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Quick Summary

Key Responsibilities

interviews, contextual inquiry, usability testing, service safaris Translate research findings into insights, not just observations,

Technical Tools

OtherExperience Designer

Accenture Song's Singapore Design & Digital Products practice works at the intersection of strategy, service design, interaction design, and product delivery. Our designers do not specialise narrowly: you will move between discovery and delivery, between policy and product, between enterprise platforms and citizen-facing services. You will work in multi-disciplinary consulting teams serving government, financial services, and enterprise clients, from across all other industries.

The Design Consultant role is for designers who can think like consultants without losing their craft. We hire across three career levels that share the same core expectations but differ in scope, autonomy, and influence.

Responsibilities

~1 min read

Across all three levels, Design Consultants are expected to do the following. Scope of ownership scales with level.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.