Master Craftsman (Handyman/Carpenter)

Compensation: $28.00–$32.00 per hour ($58,000–$66,500/yr + performance bonuses)

Job Type: Full-Time

Schedule: Monday–Friday, 8:00am–5:00pm

Location: Columbus, OH (On-site)

ABOUT THE COMPANY

Ace Handyman Services Columbus Group is the largest franchise office in the Ace Handyman system, maintaining the highest sales ranking for 7 of its 11 years in business. Staffed with over 20 craftsmen and backed by the national Ace Hardware brand, we are a locally owned company with a proven track record of success, profitability, and taking care of our people.

POSITION SUMMARY

As the Master Craftsman at Ace Handyman Services, you are the best of the best — the go-to expert our clients trust for their biggest, most challenging projects. These key leadership roles are responsible for completing complex, cross-trade jobs including larger remodels, setting the highest standard of quality, professionalism, and customer care. This role requires exceptional technical expertise across all major trades, the ability to mentor and guide fellow craftsmen, and outstanding problem-solving, adaptability, and communication skills. More than a skilled tradesperson, a Master Craftsman embodies leadership — fostering trust, maintaining efficiency, and representing the excellence of our brand in every interaction.

DUTIES & RESPONSIBILITIES

1. Lead Complex Projects

Take charge of large remodels and advanced repair projects across multiple trades — carpentry, drywall, tile, electrical, plumbing, painting, flooring, and exterior repairs — including bathroom remodels and deck refacing.

2. Diagnose & Plan

Assess challenging home projects and develop accurate solutions, work plans, and estimates. Use your expertise to set clear expectations and ensure success from start to finish.

3. Run the Jobsite

Self-manage your projects, keeping everything on schedule, safe, and running smoothly. Lead others on the jobsite with confidence, providing direction and guidance when needed.

4. Be the Brand Expert

Represent Ace Handyman Services with professionalism, integrity, and consistency. Show others what "done right" looks like by modeling best practices and high standards.

5. Delight Customers

Serve as the main point of contact for clients during projects. Communicate clearly and kindly, making sure every customer feels respected, informed, and thrilled with the final result.

6. Mentor & Support Others

Share your knowledge by coaching and training fellow craftsmen. Help build a positive, supportive, high-performing team culture.

7. Take Care of Tools & Resources

Use and maintain professional-grade tools with pride. Make smart use of materials and resources to keep projects efficient and cost-effective.

8. Stay Organized

Keep track of daily progress, materials, and time. Ensure everything is documented so projects are smooth and transparent.

QUALIFICATIONS

Education & Experience:

- High school diploma or GED required

- Minimum 10+ years of broad, hands-on experience across multiple trades (plumbing, carpentry, electrical, drywall, painting)

- Proven ability to lead, mentor, and train other craftsmen

- Must own tools — everyday essentials through power tools and specialty tools

- Estimating experience is a bonus

Mathematical & Computer Skills:

- Strong math skills required for advanced estimating, measurements, and complex project planning

- Proficient with tablet and/or phone for estimating, timekeeping, dispatching, and purchasing

- Strong knowledge of electronic communication and documentation practices

Other Requirements:

- Valid driver's license required

- Must pass background check and drug screening

- Must be comfortable working at heights up to 32 feet or higher (unless otherwise approved by management)

COMPENSATION & BENEFITS

- $28–$32/hr + performance bonuses

- Company vehicle — all expenses paid

- Company credit card — no out-of-pocket expenses

- Health insurance (Cigna)

- Dental & vision insurance

- 401(k) + matching + profit sharing

- Paid holidays, vacation & sick time

- Growth into leadership/management roles

WHAT WE OFFER

- Consistent, year-round work — Monday through Friday, 8:00am–5:00pm

- Full office support — you focus on the work, not the paperwork

- W-2 status with the flexibility of an independent job

- No business headaches — we handle marketing, scheduling, and billing

- Locally owned company with the backing of a national brand, Ace Hardware

- Over 10 years of proven franchise office success and profitability