International Operations Specialist

The International Operations Specialist will manage operational control of facility and office services in Panama while providing strategic and executional support for conventions, category promotions, and creative collateral. This role ensures leads, compliance, and services vendors management for facilities, while partnering cross-functionally to deliver flawless show execution and promotional initiatives aligned with Ace International standards.

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  3+ years in merchandising operations, product development, and international business experience.

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  Experience in promotional planning, event/convention execution, and service vendor management.

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  Strong capability to implement strategic plans, manage complex timelines, and deliver results.

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  Excellent decision-making, negotiation, and problem-solving skills.

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  Highly organized, action-oriented, and adaptable; able to manage multiple priorities independently.

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  Strong interpersonal and cross-cultural communication skills; ability to build relationships internally and externally.

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  Reporting creation and data analysis

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  Fluent in English (spoken and written) and Spanish (required);

• Guarantees operational continuity and compliance by keeping facilities safe and documentation updated.

• Oversees office equipment records and inventory, ensuring information accuracy and equipment functionality.

• Enforce Service Level Agreements for timely response and complete delivery, if vendors fail to meet standards, replace them promptly to avoid operational delays.

• Document vendor evaluations and decisions for transparency and accountability.

• Support convention strategy, planning, and execution, including booth management, sample readiness, and cross-functional coordination.

• Manage convention execution timelines to ensure key milestones and deliverables are completed on schedule.

• Lead sales material communications, ensuring timely development, distribution, and alignment across stakeholders.

• Coordinate promotional and event-related communications to support successful execution and participant engagement.

• Support the development and execution of promotional calendars aligned with international market needs and regional priorities.

• Coordinate and execute the International Promotional Calendar to ensure timely and effective delivery of key initiatives.

• Partner with internal stakeholders to support the creative development process for promotional campaigns and merchandising programs.

• Manage timelines, milestones, and follow-up activities throughout the category planning and promotional development cycle.

• Lead promotional communications, ensuring clear alignment and execution across markets and cross-functional teams.