HR Generalist, Employee Relations & Compliance

Pay Range: $20.00 - $23.00 per hour
Schedule: Part-Time, 20 Hours per Week (Monday-Thursday)
Location: Westlake, Ohio
Work Arrangement: 100% Onsite
FLSA Status: Non-Exempt

Achievement Centers for Children (ACC) is a Cleveland-area nonprofit organization that empowers children and adults with disabilities and their families to achieve and thrive. Through therapy, education, recreation, and family support services, we help individuals reach their full potential while strengthening communities across Northeast Ohio.

Achievement Centers for Children is seeking a detail-oriented and service-focused Human Resources professional to support employee relations, compliance, workers' compensation, unemployment administration, and employee support activities.

The HR Generalist, Employee Relations & Compliance serves as a key resource for employees and managers by providing guidance on Human Resources policies, responding to employee concerns, supporting compliance efforts, and helping foster a positive workplace culture. This role is ideal for someone who enjoys problem-solving, building relationships, and supporting employees while ensuring organizational compliance.

• Support employee relations matters through documentation, meeting coordination, follow-up, and case tracking.

• Assist with performance management processes and corrective action documentation.

• Support workplace investigations and maintain confidential employee relations records.

• Identify and escalate employee relations concerns and workplace trends as appropriate.

• Assist with Human Resources compliance audits and monitoring activities.

• Maintain employment records and compliance documentation.

• Support policy administration and workforce compliance reporting.

• Assist with audit preparation and regulatory recordkeeping requirements.

• Serve as a primary point of contact for employee and manager questions regarding Human Resources policies, procedures, workplace concerns, and leave programs.

• Manage Human Resources inbox inquiries and ensure timely follow-up.

• Provide professional, responsive, and employee-focused support.

• Connect employees with appropriate resources and escalate issues when necessary.

• Identify opportunities to improve Human Resources processes and service delivery.

• Develop and maintain standard operating procedures and job aids.

• Recommend process improvements that enhance compliance, efficiency, and employee experience.

• Support departmental initiatives and special projects.

• Ability to use a computer and standard office equipment.

• Ability to communicate effectively in person, by phone, and electronically.

• Ability to sit, stand, walk, bend, and lift materials as needed in an office environment.

• Valid driver's license and acceptable driving record if travel is required.

• High school diploma or equivalent.

• Minimum of two years of experience in Human Resources, employee relations, compliance, workers' compensation, unemployment administration, or related workforce support functions.

• Experience handling confidential employee information with a high degree of discretion.

• Strong organizational skills and attention to detail.

• Effective written and verbal communication skills.

• Proficiency with Microsoft Word, Excel, and Outlook.

• Ability to work independently while managing multiple priorities.

• Associate's degree in Human Resources, Business Administration, or a related field.

• Experience supporting employee relations matters, workplace investigations, or corrective action processes.

• Experience in nonprofit, healthcare, education, or human services environments.

• Experience with Paylocity or similar Human Resources Information Systems (HRIS).

• Familiarity with Ohio regulatory requirements including DODD, ODJFS, and ODE.

• Strong customer service mindset and commitment to helping others.

• Ability to handle sensitive and confidential matters professionally.

• Excellent follow-through and problem-solving skills.

• Ability to build positive working relationships across all levels of the organization.

• Commitment to professionalism, integrity, and continuous improvement.

• 100% onsite position based in Westlake, Ohio.

• Occasional travel between ACC locations in Northeast Ohio.

• Occasional participation in job fairs, employee events, and community outreach activities.

• May require occasional early morning or evening meetings.