Administration Officer - Walk-in Centres

Employment Type: Part Time (18.38 hours per week), Temporary 9 Month Contract with the possibility of extension and/or permanency
Classification: Administrative Service Officer Level 2/3 (PN 44721)
Salary: $70,236 - $84,284 (Plus 12.5% Super)
Location: Canberra Health Services
Section: Walk-in Centres
Closing Date: 21st October 2026
 

What can we offer you: 

About the Role:

Do you enjoy helping people, thrive in a fast-paced environment and take pride in delivering outstanding customer service? If so, we'd love to hear from you. Join our Walk-in Centre team and play a vital role in supporting consumers and contributing to safe, high-quality patient care.

As an Administration Officer at the Walk-in Centres, you will provide patient-centred support to consumers accessing the service. As the first point of contact, you will greet consumers, consult with them to establish their needs, and demonstrate respect, sensitivity and confidentiality in every interaction.

In this role, you will perform a range of administrative functions that contribute to the delivery of safe, client-focused patient care. You will examine and direct incoming correspondence and telephone enquiries, enter and update client information within databases, and maintain accurate records in line with organisational requirements. You will also support and promote the CHS values of Reliable, Progressive, Respectful and Kind, recognising the important role these values play in the holistic operation of the Walk-in Centre.

To be successful in this position, you will possess excellent customer service skills, the ability to adapt to a fast-paced environment, and a commitment to contributing to a positive workplace culture. You will work effectively within a team and have a strong understanding of the importance of sensitivity, professionalism and confidentiality.

If you're passionate about helping people, enjoy working in a collaborative team environment, and can confidently balance customer service and administrative responsibilities, we'd love to hear from you.

Please note:

For more information regarding the position duties click here for the Position Description.

Please note prior to commencement successful candidates will be required to:

To Apply: 

Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description.

***Please note applications submitted via an agency will not be accepted for this position***

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. 

Our Vision: creating exceptional health care together 
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

If you would like further information regarding this opportunity, please contact Indu Nair at 0481 097 654 or at Indu.Nair@act.gov.au. 

#LI-DNI