Senior Business Analyst Banking

The Senior Business Analyst / Consultant – Banking will support Belgian banking clients in analysing, designing, and optimizing end-to-end banking processes and systems across retail and/or corporate banking domains.
The role focuses on bridging business and IT, supporting digital transformation initiatives, and ensuring regulatory-compliant delivery across key banking functions such as accounts, payments, lending, customer onboarding, and channels (digital & branch) within the Belgian banking landscape.

As part of adesso’s banking practice, the consultant will act as a trusted expert resource, working on client-side transformation programs while leveraging adesso’s delivery and technology capabilities.

• Analyse and document business requirements and translate them into functional and non-functional specifications.

• Collaborate with business stakeholders (operations, product, compliance, risk) and IT teams.

• Map current-state and target-state processes using BPMN/UML and identify optimization opportunities.

• Support digital transformation initiatives (digital onboarding, instant payments, lending automation, customer self-service).

• Define test scenarios, support UAT, and ensure successful implementation of banking solutions.

• Work closely with solution architects and developers to ensure functional consistency and scalability.

• Support integration of third-party services (payment providers, credit bureaus, AML tools, open banking APIs).

• Ensure data quality, process efficiency, and regulatory adherence throughout delivery.

• Act as a subject-matter expert supporting client workshops, change initiatives, and go-live activities.

• Managing complex functional requirements across multiple banking domains (payments, lending, KYC, onboarding, channels).

• Aligning business needs with modern core banking platforms and digital front-end solutions.

• Ensuring compliance with Belgian and EU banking regulations (PSD2/PSD3, AML, KYC, GDPR, NBB/FSMA).

• Supporting modernization initiatives in legacy core banking environments.

• Operating in a trilingual (FR/EN/NL) and multi-stakeholder context (business, IT, compliance, vendors).

• Strong understanding of banking products and processes:

• Retail Banking (accounts, payments, cards, lending, onboarding) and/or

• Corporate Banking (cash management, lending, trade finance).

• Knowledge of Belgian and EU banking regulations:

1. PSD2/PSD3, AML/KYC, GDPR

2. NBB / FSMA guidelines.

• Experience with core banking systems, payment platforms, or lending systems.

• Solid background in business analysis methodologies (Agile, BABOK, BPMN, UML).

• Experience with digital banking platforms and process automation.

• Data literacy: ability to analyse and interpret business data (SQL, Power BI, or similar).

• Understanding of API-based integrations, microservices, and open banking concepts

• Bachelor’s or Master’s degree in Business, Economics, Finance, or Information Systems.

• Preferred certifications: CBAP or Agile Business Analyst / Scrum / SAFe (nice to have) / Lean Six Sigma (nice to have)

• Minimum 7 years of experience as a Business Analyst or Consultant in the banking sector.

• Proven track record in banking process optimization or digital transformation initiatives.

• Experience in the Belgian or BeNeLux banking market is essential.

• Hands-on experience with large-scale banking programs (payments modernization, digital channels, regulatory compliance, core banking transformation).

• Bilingual in Dutch/French and fluent in English (both written and spoken).

• Open for hybrid employment: you will work on site at the customer’s premises, combined with working at Adesso Brussels and remote homeworking.