Systems Administrator

About the Role Adlinc Business Services Limited is seeking an experienced Systems Administrator to manage and support IT infrastructure. This role is responsible for maintaining reliable, secure, and efficient technology systems that support business operations across the organization. The successful candidate will take ownership of day-to-day systems administration, user support, network management, cybersecurity, and IT asset management while working alongside external IT consultants on larger projects. We are looking for someone who enjoys solving technical problems, takes initiative, and can work independently with minimal supervision. Requirements Key Responsibilities Systems Administration Administer Windows Server environments and Active Directory. Manage Microsoft 365 and Exchange Online. Maintain user accounts, permissions, and security groups. Perform system updates, patching, and routine maintenance. Monitor system performance and ensure maximum uptime. Network Administration Maintain LAN, WAN, wireless networks, routers, switches, and firewalls. Troubleshoot network connectivity issues. Configure VPN and remote access solutions. Monitor network health and security. Technical Support Provide first-line and second-line support to employees. Diagnose and resolve hardware and software issues. Install, configure, and upgrade computers and peripheral devices. Support printers, scanners, mobile devices, and other office technology. Security & Compliance Implement cybersecurity best practices. Manage antivirus, endpoint protection, and access controls. Monitor systems for suspicious activity. Perform backups and regularly test data recovery procedures. IT Operations Provision equipment for new employees. Manage software deployment and licensing. Maintain accurate IT asset inventory. Create and maintain technical documentation and standard operating procedures. Qualifications Bachelor's Degree in Information Technology, Computer Science, or a related field. Minimum of 3 years' experience in Systems Administration, Network Administration, or Infrastructure Support. Experience supporting medium-sized business environments. Experience working within a BPO or multi-user environment is an advantage. Technical Requirements Applicants should demonstrate experience with most of the following: Windows Server Administration Active Directory Microsoft 365 Administration Exchange Online TCP/IP Networking DNS DHCP VPN Configuration Windows Desktop Administration Microsoft Intune (preferred) SCCM or other deployment tools Backup and Disaster Recovery Network Troubleshooting Hardware Diagnostics Endpoint Security Remote Support Tools Basic PowerShell scripting (preferred) What We're Looking For We're looking for someone who: Can independently diagnose and resolve technical issues. Is highly organized and able to prioritize multiple requests. Has excellent troubleshooting skills. Communicates technical information clearly to non-technical users. Maintains a strong customer service mindset. Takes ownership of problems through to resolution. Is committed to continuous learning and staying current with emerging technologies. Benefits Group Health and Life Two Weeks Paid Vacation After Hours Transportation By signing this application, the applicant consents to Adlinc collecting, processing, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.