Director, Chief of Staff - Product Operations

The Director, Chief of Staff to the Head of Product Management serves as a trusted partner and operating lever for the Product organization. This role strengthens how the organization runs—driving leadership cadence, decision hygiene, execution follow-through, operational insights, and cross-functional alignment—so Product leaders can focus on the highest-leverage outcomes.

This role does not own product strategy or roadmap definition. Instead, it ensures the Product leadership team has a clear operating rhythm, reliable insight into progress and risks, and strong coordination across Product, Engineering, Design, Data, and Go-to-Market.

Operating Rhythm & Leadership Cadence:
- Own and run core Product leadership cadences including staff meetings, leadership forums, planning touchpoints, and business reviews.
- Ensure agendas, pre-reads, decisions, and follow-ups are structured, efficient, and driven by a passion for results.
- Maintain operating-system artifacts such as templates, trackers, decision logs, and readouts.

Execution Visibility & Follow-Through:
- Maintain a portfolio-level view of leadership priorities, dependencies, risks, and decisions.
- Proactively surface execution risks and recommend options to unblock or re-sequence work.

Metrics, Dashboards & Insights:
- Establish and maintain dashboards that provide access to delivery health, achievements, and key business indicators.
- Synthesize complex inputs into concise leadership insights and narratives.

Cross-Functional Alignment:
- Act as connective tissue across Product, Engineering, Design, Data, and GTM teams.
- Orchestrate readiness for high-visibility moments including launches, reviews, and critical issues.

Executive Communications & Enablement:
- Prepare executive-ready materials, talking points, and leadership updates.
- Serve as a proxy in selected forums to gather inputs and drive alignment.

Org Health & Operational Support:
- Partner with Finance and HR on planning inputs such as headcount tracking and operating readiness.

- 8–12 years of experience in Chief of Staff, Product Operations, Business Operations, or Strategy & Operations roles.
- Demonstrated ability to run senior leadership cadences and drive execution rigor.
- Strong written and verbal communication skills with executive-level presence.
- High judgment, discretion, and ability to manage sensitive information.
- Ability to influence without authority in complex, matrixed organizations.
- Strong comfort with metrics, dashboards, and operational insights.

Preferred:
- Experience working closely with Product Management and Engineering organizations.
- Background in fast-moving product or platform environments.

- Leadership cadence is predictable, clear, and committed to making informed choices.
- Clear awareness of priorities, risks, and dependencies across the Product organization.
- Executive communications are crisp, consistent, and trusted by collaborators.
- The Head of Product Management is enabled to focus on vision, leadership, and external engagement.

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

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At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.