CAN SS Upgrades HV 171405 - Internal

The Implementation Specialist (IS) is accountable for all aspects of assigned payroll account setup, including analysis, configuration, validation, issue resolution, process training, initial live run(s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions and existing account reconfiguration (for example, spin offs), ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client facing application involved. The IS works with small sized organizations, limited complexity and feature/functionality usage. The roles demands a solid foundation in client service with strong organizational skills.
Shift:Service( 06:30 PM - 03:30 AM)
Skill:Voice Payroll
JobCode:Voice Operations
Grade/Level:G2L1
##LI-DNIThe Implementation Specialist (IS) is accountable for all aspects of assigned payroll account setup, including analysis, configuration, validation, issue resolution, process training, initial live run(s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions and existing account reconfiguration (for example, spin offs), ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client facing application involved. The IS works with small sized organizations, limited complexity and feature/functionality usage. The roles demands a solid foundation in client service with strong organizational skills.