HCM Consultant II, Upmarket Account Services (MAS, Upmarket) / Consultant (e) HCM II, comptes majeurs (upmarket)

ADP recrute un(e) consultant(e) spécialisé(e) HCM, Upmarket Account Services (MAS, Upmarket)

• Vous aimez les gens et vous vous épanouissez dans un environnement collaboratif au rythme rapide ?
• Vous aimez aider les autres à trouver des solutions créatives à des problèmes complexes ?
• Vous êtes à la recherche d'une culture où vous pouvez apporter vos passions, mettre à profit vos compétences uniques et apprendre autant que possible ?

Ce poste est peut-être fait pour vous. Prêt à laisser votre marque ?

Commençons par le debut : Chez ADP, nous croyons que ce sont les gens qui font les bonnes entreprises, et non l'inverse. Nos collaborateurs font toute la différence en cultivant une culture terre-à-terre où les idées sont les bienvenues et l'innovation encouragée. Le résultat ? Nous changeons le monde du travail grâce à nos solutions RH qui aident les entreprises de toutes tailles à se concentrer moins sur le travail et plus sur le succès.

Être la personne de référence et le conseiller de confiance du client

• Minimum of 1 year in a customer service environment.
• Bachelor's Degree or its equivalent in post-secondary education and experience (Preferably in business and/or human resources management)
• A strong focus on client satisfaction in a relevant industry or as a payroll/HR practitioner with systems experience.

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live. 
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for?  Apply today!

Be the client’s Go-To Person and Trusted Advisor

• →Serve as a dedicated HCM Consultant in supporting a  clients with the payroll module of ADP's software solution, ADP WorkforceNow
• →Manage and support a client base of approximately 30 clients, serving as their main point of contact for payroll support
• →Use breadth of expertise to support ADP's clients
• →Work to resolve issues and to identify and provide solutions through root cause analysis via the use of effective communication and analytical skills

Be a Networker and Relationship Builder

• →Build relationships with clients and leverage your deep understanding of ADP's products and services to provide solutions to issues and questions. Help build a client's understanding of our product's value, exceeding clients' expectations in all your interactions

• →Provide recommendations to ADP leadership around potential best practices, product and support processes enhancements, based on client input or experience
• →Continually upgrade knowledge and skill base through a wide variety of available resources to ensure familiarity on appropriate statutory laws, or legislative rulings that impact clients