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Technical Academy Programme

United Kingdom·Saint Mellonsmid

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Quick Summary

Key Responsibilities

Help resolve customer technical queries and issues Learn to manage and prioritise work against Service Level Agreements (SLAs) Build knowledge across our software, systems,

Requirements Summary

A genuine interest in technology and how systems work Strong problem-solving and analytical skills Goo

Technical Tools

Other

Responsibilities

~1 min read

→£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
→Progression into different specialisms from months 6-12 onwards - talk to us about where you're interest sits and we'll go through the career pathway and salary expectations that come with them.
→Structured Technical Academy development programme
→Clear career pathways into Software Development, Data Engineering, IT Project Management, Product, Business Analysis, Infrastructure Engineering and Technical Support
→Team rotations, shadowing and opportunities for longer-term secondments
→Practical learning through live projects, customer issues and real business scenarios
→Dedicated Learning & Development support, including workshops, coaching, mentoring and regular feedback
→A clear Skills & Knowledge Framework so you can see what you need to learn and how you can progress
→Opportunities to develop professional skills including customer communication, stakeholder management, presenting, teamwork, project management and problem-solving
→25 days holiday + bank holidays
→Bonus scheme and regular incentives
→Onsite gym and free parking
→Essentials-stocked kitchen
→Regular team and company social events
→Long-term progression opportunities within a growing technology business

If you're looking for an opportunity to start or accelerate your technology career, explore different specialisms and build a clear pathway towards the role that's right for you, apply now.