Director Nursing Patient Quality and Safety Officer

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Serves as a liaison with medical staff, maintaining productive relationships and ensuring timely communication with physician stakeholders.
• Orients new employees and medical staff members in Quality Improvement, Infection Prevention, Risk Management, Just Culture, Accreditation, and Patient Safety.
• Fosters an environment of service excellence for patients, families, physicians, and the community.
• Provides oversight and support for corporate responsibility through monitoring and audit plans.
• Models shared decision-making to build collaborative relationships with executives, department directors, Board members, and medical staff.
• Serves as a resource for various initiatives and educates senior leadership teams.
• Drives strategies to improve outcomes for publicly reported data.
• Facilitates implementation of the organizational performance improvement plan, overseeing relevant committees and team meetings.
• Directs and oversee activities of Patient Safety/Ethics, Clinical Best Practice, Performance Improvement, Infection Prevention, and Medical Review committees.
• Reports to the Board on performance improvement activities, risk management trends, risk reduction strategies, and safety culture plans.
• Communicates effectively with patients, families, and healthcare team members to ensure quality care and patient satisfaction.
• Collaborates with administration, medical staff, nursing, and ancillary departments to promote a culture of quality improvement and safety.
• Other duties as assigned

• Knowledge of legal aspects of healthcare, medical staff issues and performance improvement principles [Required]
• Advanced knowledge of regulatory guidelines [Required]
• Expert interpretation of raw data and comparative analysis [Required]
• Exceptional communication skills including the ability to influence in a collaborative manner [Required]
• Ability to work with data that is sensitive and confidential [Required]
• Ability to influence and persuade teams, up to and including the executive level, to build consensus within and across stakeholder groups (high level negotiation skills) [Required]
• Knowledge of regulatory (TJC/CMS/AHCA) standards/survey processes with the ability to integrate regulatory requirements into daily activities, learning and the development of the quality assurance, performance improvement and patient safety plans [Required]
• English-language proficient with effective writing, listening, speaking/teaching communication skills [Required]
• Mastery of performance improvement methodology and tools. [Required]
• Analytical and managerial ability; motivational and team building skills. [Required]
• Excellent computer skills including quality databases and Microsoft Office products [Required]
• Facilitation of various PI methodologies (Six Sigma, Lean, PDSA, etc.) [Preferred]
• Knowledge of advanced statistical methods and tools [Preferred]

• Bachelor's [Required]
• Master's [Preferred]

• in healthcare related field

• 3+ experience in quality, compliance, risk or patient safety [Required]
• 5+ healthcare management experience [Required]

• • An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
• -Bachelor's Degree OR 10+ years of experience in related field

• Registered Nurse (RN) [Required]
• Certified Professional in Patient Safety (CPPS) [Preferred]
• Certified Professional in Healthcare Risk Management (CPHRM) [Preferred]
• Certified Professional in Healthcare Quality (CPHQ) [Preferred]
• Six Sigma [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.