Director of Care Management RN Lake Nona

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

AdventHealth will bring a 60-acre health and wellness campus to Lake Nona in late 2026. This location will offer medical innovations on a campus designed around whole person health with comprehensive services, destination lifestyle programs, and much more that will shape the next generation of health care.
 

We are proud to be a part of the growing Lake Nona community with an established comprehensive network of care. Our services include emergency services, urgent care, a wide range of medical specialists (including primary care), lab, imaging, orthopedics, sports medicine and rehabilitation.

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  Oversees the departments recruitment and retention activities, taking action to ensure adequate staff and leadership in care management.

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  Actively engages with post-acute care entities to improve patient care transitions and decrease readmissions.

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  Leverages and leads technology change management to improve staff efficiencies, drive positive patient outcomes, and maximize the tools care managers utilize to perform their roles.

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  Directs daily operations of the care management department, including discharge planning, care coordination, progression of care, and social services. Ensures compliance with CMS CoPs for Discharge Planning as well as related federal and state regulations.

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  Responsible to participate in Corporate Care Management meetings, cascade information, and implement strategies with standard work and processes.

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  Develops and oversees the implementation and compliance with Care Management policies and standard operating procedures.

• Understanding of medical necessity for appropriate patient status and level of care

• Understanding of Care Management best practices

• Ability to research and reason best practices to support process improvement

• Strong verbal and electronic communication skills

• Ability to analyze, evaluate and monitor data in addition to provide action plans

• Supports positive employee relations and customer experience

• Understanding of Microsoft Office Products and other appropriate software platforms

• Understanding of CMS Conditions of Participation for Discharge Planning

• Understanding of Managed Care and Value Based Programs

• Ability to work autonomously with self-direction

• Ability to work as a collaborative partner of a diverse leadership team

• Ability to lead and sustain change

• Knowledge of change management principles, methodologies, and tools [Required]

• Sustained goals of Care Management metrics, voice of the customer experience, employee engagement, and quality outcome viability of a Care Management program [Preferred]

• Bachelor's in Nursing [Required]

• Master's in Nursing [Preferred]

• 5+ direct care management experience [Required]

• 3+ care management leadership experience [Required]

• 2+ frontline nursing experience [Required]

• Registered Nurse (RN) [Required]

• Accredited Case Manager (ACM) [Preferred]

• Certified Case Manager (CCM) [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.