Intermediate Epic Domain and Environment Analyst

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsible for in-depth knowledge of Epic system environments, change management processes, and oversight of products and services delivered by Epic Systems Corporation. This position manages Data Courier Administration, coordinating and supporting build migration, and customizing, maintaining, and troubleshooting the Enterprise Master File Infrastructure (EMFI). Additionally, this role is cross-trained in managing environment activities and Epic Environment and Domain Management strategies. In addition, this position coordinates and communicates Epic system updates, upgrades, and Nova Notes. Ensures effective implementation and maintenance of Epic system environments to support organizational goals.

• Monitors and resolves issues related to Data Courier and EMFI to ensure system stability and performance.

• Collaborates with the IT Change Management team to develop and manage Epic build change management processes.

• Communicates and documents Epic environment Data Courier strategies and policies.

• Ensures that Data Courier interfaces and protection settings align with established policies and procedures.

• Assists with coordinating and managing Epic updates and upgrades for all environments.

• Works with System Administrators on the installation, maintenance, and downtime of all Epic software components.

• Provides support and training to Epic analysts on Data Courier and EMFI processes and best practices.

• Develops and maintains documentation for Data Courier and EMFI configurations and processes.

• Tracks and reports on the status of Data Courier and EMFI activities and issues.

• Manages the configuration, maintenance, and troubleshooting of the Data Courier and Enterprise Master File Infrastructure (EMFI) in Epic environments.

• Oversees the migration of build changes across different Epic environments using Data Courier.

• Coordinates with Epic analysts to ensure accurate and timely migration of build changes.

• Other duties as assigned.

• Working knowledge of Epic environment structures and environment management [Required]

• Understanding of Epic Content Management and Data Courier functionality and migration processes [Required]

• Technical aptitude sufficient to learn Epic data structures and Data Courier interfaces [Required]

• Knowledge of Epic upgrade coordination and release management practices [Required]

• Experience with build migration coordination and support activities [Required]

• Experience with Epic’s Sherlock and Nova applications [Required]

• Strong organizational and coordination skills [Required]

• Ability to manage multiple competing priorities and timelines [Required]

• Strong written and verbal communication skills [Required]

• Strong attention to detail and operational follow-through [Required]

• Analytical problem-solving skills [Required]

• Critical thinking and logical reasoning [Required]

• Ability to work collaboratively with technical, application, and operational stakeholders [Required]

• Ability to maintain operational documentation and reporting [Required]

• Working knowledge of project management and change management principles [Required]

• Proficiency with Microsoft Office Suite including Excel, PowerPoint, Teams, and Visio [Required]

• Bachelor's [Required]

Field of Study:

• in Information Technology, Healthcare Informatics, Computer Science, Business, or related field

Work Experience:

• 3+ years of experience in Epic EMR application or systems support, technical operations, release management, or infrastructure coordination [Required]

Additional Information:

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:

• Associate's degree and 5+ years of experience as outlined above [Required]

Licenses and Certifications:

• EPIC-Data Courier Administrator [Required]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.