Neuroscience Botox Coordinator

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Documents and tracks each patient's authorization information, including dates and types.
• Schedules patient appointments and coordinates procedures.
• Educates patients and families on the Botox process and financial responsibilities.
• Answers phones, triages patient calls, and returns calls in a timely manner.
• Reviews Botox requests from providers and obtains necessary authorizations from insurance carriers.
• Coordinates delivery of medication to the office from pharmacies.
• Tracks the amount of buy-and-bill medication to be ordered for each office monthly.
• Assists patients with financial assistance applications when needed.
• Maintains and updates physicians’ records and schedules.
• Coordinates with providers for Botox insurance denial appeals and schedules peer-to-peer reviews.
• Ensures authorization information is entered into the system for billing purposes.
• Monitors patients' course of treatment and communicates pertinent information to the physician.
• Other duties as assigned.

• Knowledge of business office procedures. [Required]
• Knowledge of English grammar, spelling, and punctuation to type patient information. Skill in operating a computer other office equipment. [Required]
• Skill in greeting patients and answering the telephone in a professional, pleasant, and helpful manner. [Required]
• Ability to speak clearly and concisely. [Required]
• Ability to read, understand, and follow oral and written instruction. [Required]
• Ability to type accurately. [Required]
• Ability to establish and maintain effective working relationships with patients, employees and public. [Required]
• Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary. [Required]
• Demonstrates ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. [Required]
• Knowledge of healthcare field and medical terminology [Preferred]

• High School Grad or Equiv [Required]

• Experience with computers [Required]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.