Revenue Cycle Solutions Manager

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Executes system optimization and workflow improvement initiatives aligned with enterprise coding and revenue cycle strategies 

• Supports configuration and optimization of work queues, routing logic, and workflow design to improve throughput and timeliness 

• Partners with operations, IT, and vendors to implement system enhancements, automation tools, and AI-enabled solutions 

• Assists in enterprise FTE modeling, volume forecasting, and DRG mix analysis to support workforce planning 

• Monitors DNFB, productivity, and turnaround time trends; identifies performance gaps and supports corrective actions 

• Supports development and maintenance of predictive models related to backlog, volume variability, and capacity planning 

• Coordinates intake, tracking, and execution of system and workflow enhancement requests 

• Participates in prioritization processes based on operational impact, risk, and performance improvement opportunities 

• Leads or supports operational testing, validation, and user acceptance testing for system changes and automation initiatives 

• Ensures alignment between system functionality and operational workflows to improve efficiency and reduce variation 

• Supports backlog management and surge planning activities to maintain operational performance during volume fluctuations 

• Provides analysis and reporting on staffing utilization, productivity, and site-level performance variances 

• Drives adoption of new tools, workflows, and automation capabilities through stakeholder engagement and training support 

• Collaborates with cross-functional teams during design, build, testing, and implementation phases 

• Provides day-to-day leadership, guidance, and oversight to analysts or team members supporting solutions and optimization efforts

• Performs other duties as assigned

• Proficient experience with EMR systems (Epic preferred). [Required]

• Strong understanding of clinical workflows and documentation practices. [Required]

• Ability to analyze workflows and recommend informatics-based improvements. [Required]

• Proficiency in Microsoft 365 office products [Required]

• Familiarity with Data Analytics, Epic Reporting Tools and data visualization tools [Required]

• Enterprise leadership and cross functional influence skills [Required]

• Change management and enterprise implementation leadership [Required]

• Strong communication and presentation skills [Required]

• Decision making using volume trends, forecasting and operational analytics. [Required]

• Bachelor's [Required]

• in healthcare related field

• 4+ years of experience in healthcare operations, revenue cycle, HIM, or related field [Required]

• 3+ years of leadership experience or demonstrated experience leading cross functional initiatives, solution design, or training across multiple revenue cycle functions [Required]

• 2+ years of experience partnering with IT on system implementations, enhancements and optimization initiatives [Required]

• Must be willing to obtain Epic certification within 2 years of hire and maintain annual educational requirements for Epic certifications.

• Certified Coding Specialist (CCS) [Required] OR Certified Professional Coder (CPC) [Required] OR Registered Health Information Administrator (RHIA) [Required] OR Registered Health Information Technician (RHIT) [Required]

• EPIC Credential (EPIC CRED) [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.