RN-Transfer Center Coordinator, RMR

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Grow with us. Eligible clinicians have the opportunity to earn salary increases of up to 20%* through our Clinical Ladder Program based on experience, professional development, and achievement of advancement criteria.

Clinical Ladder participation is voluntary. Salary adjustments are determined by program eligibility, advancement level, and organizational guidelines.

• Exhibits excellent customer relationship skills, including telephone and personal contact with the call center's customer groups (physicians, nurses, vendors, fellow employees).

• Establishes and maintains a high degree of awareness and knowledge of participating medical services.

• Demonstrates proficiency in appropriate regulations.

• Coordinates ambulance transfers from hospitals to other facilities and post-acute care providers.

• Responds to all callers in a customer-centric transfer and transport call-center using service profiles and healthcare information.

• Consults with on-call physicians regarding patient care issues, needs, and concerns, and provides advice when appropriate.

• Collaborates with facilities to manage all external patient movements.

• Facilitates inner facility transfers, maintaining communication with attending/accepting MD and referring facility.

• Communicates with physicians and outlying facilities if placement is problematic.

• Documents and tracks all hospital transfers and transports.

• Performs other duties as assigned

• N/A

• Bachelor's of Nursing [Required]

• Master's of Nursing [Preferred]

• N/A

• 2+ years experience in ed/icu and or house supervisor role [Preferred]

• 5+ years of nursing experience [Required]

• N/A

• Registered Nurse (RN) [Required]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.