Head of Product, North America Payments

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We are looking for a highly strategic, visionary, and technically adept Head of Product, North America Payments. In this executive-level role, you will be the driving force behind our regional payments strategy, leveraging advanced technologies like AI and ML to shape the future of our product offerings.

You will lead a high-performing team of Product Managers and Product Leaders, partnering closely with Engineering, Partnerships, and Commercial teams to deliver solutions that meet the complex needs of our enterprise customers. If you are obsessed with payments, possess an exceptional product sense, and know how to bridge high-level vision with measurable execution, we want to hear from you.

• →Define the Strategy: Craft and execute a compelling product strategy for Adyen payments in the North America region, applying a strong, sharp product sense to every decision.
• →Drive Cross-Functional Success: Operate seamlessly with cross-functional (XFN) partners across Engineering, Partnerships, Commercial and other XFN teams to align roadmaps and deliver high-impact products.
• →Build and Lead a World-Class Team: Lead, mentor, and scale a strong organization of Product Managers and Product Leaders, fostering a culture of ownership, technical excellence, and speed.
• →Champion the Customer: Act as a strategic partner to our most important clients. You will regularly present the product roadmap to key strategic customers, listen deeply to their needs, and help them navigate and leverage the Adyen Payments product vision.

• An Experienced Product Leader: You bring 15+ years of experience in the technology industry, with at least 8 years operating in a senior product leadership role (e.g., Director, VP, or Head of Product).
• A Proven Technology Executive: You have a demonstrated track record of leading product organizations and driving massive scale at a top-tier technology company.
• Technically Adept: You possess a strong technical background and are highly comfortable engaging in deep technical architecture discussions with senior engineering leaders. A background in software engineering is a significant plus.
• An AI / ML Native: You have demonstrable experience leading AI and ML-powered product initiatives. You have hands-on, practical experience building with AI agents, copilots, and/or embedding ML models into core products.
• Customer-Centric & Payments Obsessed: You are deeply passionate about the payments ecosystem. You are excited to spend time on the ground with customers to learn about their complex payment workflows and needs.
• Strategic & Impactful: You are a strategic thinker who can connect a high-level, multi-year vision to a tangible, measurable roadmap—and you know how to inspire an entire organization to execute on it.
• Industry Expert: Prior leadership experience in fintech and/or payments is highly desirable.

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.