Rope Access Supervisor

Location: Denton, Texas, United States | 50% Travel Required | Full-Time

You'll travel to wind farms across the United States, with all accommodation and travel expenses fully covered by the Company. You'll be the business, technical, and operational line for every RAT crew we deploy - setting the standard, coaching Team leads, running the numbers, and driving safety, quality, and performance across every site. This role is hands-on when it needs to be, but its center of gravity is running the RAT function as a business unit: crew dispatch, digital tooling, performance dashboards, and margin.

Business & Performance Management

• →Own the RAT function's monthly margin and financial performance; track utilization, cost, and budget against target
• →Support Sales and Business Development with job-time estimating and scoping input for RAT proposals and quotes
• →Drive adoption and improvement of digital tools for workflow management, dispatch, timesheets, and reporting
• →Build and maintain performance dashboards/KPIs for crew productivity, safety, and quality; report results to leadership
• →Use data to identify trends, bottlenecks, and improvement opportunities across the RAT function

Technical & Operational Leadership

• →Set and maintain the RAT technical standard - SOPs, rigging, rescue, and rope-access method
• →Review and approve RAT technician daily reports and timesheets
• →Approve RAT crew composition and dispatch readiness before deployment
• →Maintain RAT certification currency - no expired certificate on site
• →Step onto the ropes when the scope requires it, and when it reinforces technical credibility with crews

Safety & Quality Governance

• →Own safety governance for RAT scope: PPE, rescue plans, stop-work discipline, incident response
• →Own quality governance: first-time QC pass, root-cause analysis, closeout of findings
  

People & Cross-Functional Leadership

• →Provide performance input on RAT Technicians and Teamleads; support hiring and progression decisions
• →Represent RAT in cross-functional planning with Operations, HSE, HR, and Business Development
• →Identify capability gaps and drive improvements to the RAT function, including digital operations maturity
  

• Minimum of 3 years of blade repair (wind) experience
• Minimum 5 years of rope-access field operations experience, including wind or comparable industrial environments
• Minimum 1 year leading or coordinating rope-access crews
• Valid IRATA Level 3
• GWO Basic Safety Training + Advanced Rescue (or equivalent), maintained
• Demonstrated technical decision-making authority on rope-access method, equipment, and safety
• Comfort working with digital workflow, dispatch, or reporting tools, and using data/KPIs to manage team and financial performance (prior use of CMMS, ERP, scheduling, or BI tools a plus)
• Business/operational acumen — prior exposure to budget, cost-center, or margin accountability preferred
• Valid U.S. driver's license (Cat. B or equivalent)
• Valid U.S. work authorization
• Fluent English
• Willingness to travel across the United States