AFL
AFL1d ago
New

Mechatronics Support Engineer

United StatesUnited States·Duncanmid
Customer SupportSupport Engineer
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Quick Summary

Overview

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world.

Technical Tools
Customer SupportSupport Engineer

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. 

Responsibilities

~1 min read
  • Serve as the primary engineering resource for advanced equipment troubleshooting and problem resolution.
  • Diagnose complex electrical, controls, mechanical, pneumatic, hydraulic, vision, and motion control issues.
  • Support root cause analysis (RCA) efforts and implement sustainable corrective and preventive actions, as assigned.
  • Provide technical support for chronic equipment issues, recurring downtime events, and process instability.
  • Support Maintenance personnel during major equipment failures and recovery efforts.
  • Escalate issues to Mechatronics Engineering leadership when additional engineering resources are required.  
  • Troubleshoot PLC, HMI, SCADA, industrial networking, vision systems, motion control systems, and Variable Frequency Drives (VFDs).
  • Assist in maintaining software backups, revision control, and documentation for supported equipment.
  • Support implementation of controls and automation improvements developed by the Mechatronics Engineering team.
  • Provide technical expertise on automation platforms including Allen-Bradley, Siemens, GE/RX3i, and related technologies.
  • Represent the Mechatronics Engineering department within Maintenance and Process Engineering activities.
  • Act as a technical liaison between Maintenance, Operations, Process Engineering, and Mechatronics Engineering.
  • Assist in prioritizing equipment improvement opportunities based on business impact.
  • Support operational excellence, lean manufacturing, and continuous improvement initiatives.
  • Participate in equipment performance reviews and improvement planning activities.
  • Mentor Maintenance Technicians, Engineering Technicians, and Process Technicians in troubleshooting methodologies and equipment operation.
  • Develop technical standards, troubleshooting guides, and best practices.
  • Conduct training related to controls systems, drives, vision systems, and machine operation. (OJT or classroom)

Requirements

~1 min read
  • Bachelor’s degree in engineering, Electrical or Mechanical, Engineering Technology, or a related technical discipline; or an equivalent combination of advanced military technical training and progressive hands-on experience supporting, troubleshooting, and improving complex manufacturing or industrial automation equipment.
  • 7 - 10+ years of demonstrated experience supporting, troubleshooting, improving, or maintaining complex manufacturing equipment.
  • Strong understanding of mechanical systems, electrical systems, industrial controls, and automation technologies.
  • Experience with PLC troubleshooting and programming including Allen-Bradley, Siemens, GE, or equivalent platforms.
  • Experience with HMI development and troubleshooting.
  • Experience with industrial networking architectures and communications protocols.
  • Experience with Variable Frequency Drives, servo systems, motion control, and machine synchronization.
  • Demonstrated success implementing machine upgrades, enhancements, and performance improvements.
  • Strong root cause analysis and structured problem-solving skills.
  • Excellent communication and cross-functional collaboration skills.

Nice to Have

~1 min read
  • Experience with machine vision systems and intelligent sensors.
  • Experience utilizing CMMS systems and equipment reliability metrics.
  • Experience in cable manufacturing, wire manufacturing, telecommunications manufacturing, or other highly automated industrial environments.
  • Experience leading equipment modernization and obsolescence replacement projects.
  • Familiarity with predictive maintenance technologies and reliability engineering practices.

Location & Eligibility

Where is the job
Duncan, United States
On-site at the office
Who can apply
Open to applicants worldwide

Listing Details

Posted
June 8, 2026
First seen
June 8, 2026
Last seen
June 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
June 8, 2026

Signal breakdown

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AFLMechatronics Support Engineer