Copy of Executive Assistant – Sales & Operations Coordinator with Pivotal Leap

Mexico, Colombia, NicaraguaRemotefull-timemid

OperationsOperations Coordinator

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Quick Summary

Overview

Job Title: Executive Assistant – Sales & Operations Coordinator Employment Type: Full-Time Working Hours: Monday to Friday, 8:00 AM – 5:00 PM Eastern Time Compensation: USD $1,800–$2,

Technical Tools

OperationsOperations Coordinator

What We Offer

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We are a fast-growing technology consulting firm specializing in Salesforce solutions, CRM implementations, systems integration, and staff augmentation services. Our team helps organizations streamline operations, improve customer experiences, and scale efficiently through tailored digital solutions.

With teams based across the United States and India, we support clients in industries including healthcare, finance, nonprofit, staffing, and technology. Our collaborative, global approach enables us to deliver high-quality solutions while maintaining agility, innovation, and a strong focus on client success.

✓Competitive compensation based on experience

✓Full-time remote opportunity with benefits

✓Quarterly team-building travel opportunities

✓Collaborative international work environment

✓Opportunity to help build and improve scalable operational processes

About the Role

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We are looking for a highly organized and proactive Executive Assistant to support our sales and development teams. In this role, you will act as the central point of coordination between a US-based sales team and an India-based development team, helping ensure projects move smoothly from onboarding to delivery.

You will manage administrative processes, track project progress, coordinate stakeholders, and help remove blockers to keep initiatives on schedule.

Responsibilities

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Attend daily sales meetings, capture detailed notes, and document action items
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Monitor active projects and track progress against established checklists
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Coordinate with sales and development teams to identify, escalate, and resolve blockers
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Manage the client onboarding process, including:
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  Coordinating Statements of Work (SOWs) and Master Service Agreements (MSAs)
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  Tracking document completion and signatures
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  Scheduling kickoff meetings
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  Supporting resource allocation discussions
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Maintain project visibility and status updates using Jira or similar project management tools
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Ensure adherence to internal processes and documentation standards
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Follow up on invoicing, project deliverables, and outstanding action items
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Coordinate across multiple time zones to support seamless communication

Requirements

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3–5 years of experience in an Executive Assistant, Operations, or Project Coordination role
Fluent English communication skills, both written and verbal
Strong calendar management, scheduling, and organizational skills
Experience creating and maintaining detailed checklists and documentation
Comfortable learning and using Jira or similar project management platforms
Excellent attention to detail and follow-through
Strong process improvement and stakeholder management skills
Ability to work independently and proactively escalate issues when needed

Experience improving or standardizing business processes
Familiarity with sales-to-development workflows
Experience working with distributed teams across multiple time zones
Located in Latin America (Colombia, Brazil, or Argentina) or the United States
Willingness to travel quarterly for company team-building events (all expenses covered)