Senior Homes Manager, People Manager - Japan (Tokyo-Based)

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Agoda Homes—a core business line within Agoda—supports a wide range of non-hotel accommodation types including serviced apartments, homes, private villas, farm stays, chalets, boats, and more. While these accommodations have always been available on Agoda.com, today’s evolving landscape demands a sharpened focus on expanding supply and elevating quality. Our team builds long-term, cross-cultural partnerships that create exceptional value for Agoda, our partners, and our customers.  

This role is responsible for expanding the supply of non-hotel accommodations in Japan, strengthening partner relationships, and improving the quality of Homes supply. The ideal Senior Manager- Homes will manage accommodation partners to unlock opportunities for mutual business growth.  

This is a manager position, where you will be lead a team and focus on expand supply network, maintaining and optimizing existing relationships, combining on-the-ground insights with data analysis to uncover strategic opportunities. You will communicate key findings to internal and external stakeholders and contribute to projects such as developing a host community network to accelerate supply growth. Key responsibilities of the role include managing relationships with our key supply partners in the Japanese markets, including ensuring we obtain the best prices and availability for our customers.  

This position is based in our Tokyo office. You will work closely with colleagues across regional and central teams, including teams in Thailand, South Korea, Taiwan, and more.  

• Lead the implementation of Homes market strategy in Japan. 
• Lead, inspire, coach and develop teams to grow our local business. 
• Implement strategies with Homes partners to enhance productivity and opportunities to maintain a competitive advantage. 
• Deliver on country commercial and profitability targets.
• Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities. 
• Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners. 
• Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. 

Please note that responsibilities may evolve based on business needs.  

• More than 7 years of professional experience 
• Fluency in English & Japanese is required 
• Proven strong leadership skills, team leader and team player is a must 
• Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships 
• Relevant commercial, business development or general management experience 
• Deep numerical and analytical skills and attention to details 
• Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders 
• A curious mindset, energized by and adapt well to changes 
• Be creative and innovative 
• Professional “get it done” attitude and work ethic 
• Experience in e-commerce, online or tech business preferred 

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At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

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