Clinic Supervisor

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard.  The competition is vast, and the benefits being offered by the competitors are tempting.  However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

To oversee the overall operations, clinical service delivery, financial performance, and administrative management of the Free-Standing Clinic, ensuring high-quality care, operational efficiency, regulatory compliance, and achievement of organizational targets.

DUTIES & RESPONSIBILITIES
• Manage clinic operations (25%) 
• Oversee daily clinic activities including patient flow, scheduling, and service delivery to ensure efficiency, patient satisfaction, and adherence to Medicard standards. 
• Supervise clinic staff (20%) 
• Lead, coach, and evaluate medical and administrative personnel, ensure proper staffing, training, and adherence to policies and procedures. 
• Ensure quality of care and compliance (15%) 
• Monitor clinical practices, enforce medical protocols, and ensure compliance with regulatory bodies, Medicard standards, including audit readiness. 
• Drive financial performance (10%) 
• Monitor clinic revenue, expense, and utilization; implement cost-control measures and productivity improvements while meeting financial targets. 
• Manage client and patient relations (10%) 
• Address patient concerns, ensure service excellence, and maintain strong relationships with corporate client and partners. 
• Oversee inventory and equipment management (5%) 
• Ensure availability and proper maintenance of medical supplies, medicines, and equipment; coordinate procurement and assets control. 
• Implement programs and initiatives (5%) 
• Execute corporate programs, health campaigns, and service improvements aligned with organizational goals. 
• Prepare reports and analytics (5) 
• Generate operational, clinical, and financial reports; analyze data to support decision-making and continuous improvement. 
• Coordinate with internal and external stakeholders (5%) 
• Collaborate with support units and external providers to ensure smooth clinic operations. 

MINIMUM QUALIFICATIONS
• Education – Graduate of any 4 year Medical course
• Experience – At least 2 years’ experience in clinic setting or working in an HMO is an advantage. 
• Other skills: With above average communication and empathic skills. Good negotiator, flexible and can do multi-tasking. Must be analytic, systematic and organized.

At MediCard, we believe that diversity and inclusion are essential to fostering innovation, collaboration, and growth. We are committed to creating a workplace where everyone, regardless of gender, race, ethnicity, age, sexual orientation, disability, or any other characteristic, feels valued and empowered to contribute their unique perspectives and talents.

Our inclusive hiring practices ensure that we attract, hire, and retain the best talent from all backgrounds. We strive to provide equal opportunities for all candidates and promote a culture of respect, fairness, and transparency. We are dedicated to continuously improving our processes and policies to eliminate biases and barriers, ensuring that every employee has the support and resources they need to thrive.

MediCard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
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