Elite Academy, Specialist

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

Pipeline Management

• →Develop and implement a comprehensive funnel strategy to build a sustainable pipeline, ensuring alignment with recruitment targets.
• →Strengthen the go-to-market strategy of the Sales team (Elite PIC) by:
  • →Organizing and facilitating regular engagement and communication sessions.
  • →Coordinating with internal stakeholders to provide necessary support.
  • →Monitoring and reviewing the progress and effectiveness of Elite Recruiters.

• →Enhance brand visibility through strategic digital marketing efforts:
  • →Collaborate with the Marketing team to ensure brand compliance across all content.
  • →Oversee and manage consistent “always-on” content across social media platforms.
  • →Monitor social media interactions to address negative comments and redirect inquiries to the appropriate PIC.
  • →Track and ensure timely distribution of social media leads.
  • →Co-develop testimonial content and coordinate video shoots with marketing agencies.
• →Oversee and manage the coding process for recruits.
• →Design and enforce selection criteria to ensure quality intake.
• →Analyze pipeline data to evaluate conversion ratios and identify areas for improvement; collaborate with the Sales team to implement action plans.
• →Respond to system changes by managing change communication to all impacted stakeholders.
• →Perform additional duties as assigned by the Head of Department to support operational needs.

Performance Management

• →Drive key strategic initiatives to monitor and enhance the performance, training, and development of Elite Academy participants.
• →Align with cross-functional teams to optimize overall productivity of the Elite channel.
• →Ensure accuracy of training and supervision reports to facilitate timely bonus payouts.
• →Consolidate and manage nationwide appeals to prevent delays in bonus or commission disbursements.
• →Track and manage the Leaders Watchlist, working closely with the Sales team to improve Elite retention.
• →Monitor the quality of SBSG by coordinating with the Sales team to ensure proper execution of the 8-step Reporting Process during Parents Day.
• →Provide strategic advisory support to the Sales team in refining their go-to-market strategies.
• →Generate ad-hoc reports to support targeted interventions for underperforming agencies.
• →Ensure timely and accurate communication to Elites and Recruiters across appropriate platforms (e.g., welcome emails, onboarding, events).
• →Continuously monitor and improve processes for more effective tracking and reporting.
• →Manage change communication in response to system updates, ensuring smooth transitions for all stakeholders.

• Bachelor’s Degree from a reputable university in any discipline.
• Minimum 5 years of relevant experience in agency development and growth, sales, and marketing, preferably within the insurance industry.
• Proven experience in Agency Distribution and Agency Recruitment, including onboarding and development of Life Planners.
• Strong understanding of agency growth strategies supported by data analytics, insights, and structured programmes.
• Excellent data analytical, reporting, and problem-solving abilities, with the capacity to translate insights into business solutions.
• Expertise in performance management systems, BI tools (e.g., Power BI), and CRM platforms.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint, including presentation development and slide preparation.
• Confident and effective public speaker, comfortable with presentations, training facilitation, and group engagement.
• Demonstrated ability to facilitate training programs and capability-building initiatives.
• Strong interpersonal and people skills; engaging, interactive, and confident in stakeholder interactions.
• Ability to work independently while collaborating effectively with cross-functional teams such as Marketing, IT, Data Analytics, and Compliance.
• Experience in Digital initiatives, Business Intelligence, Digital Marketing, or content creation will be an added advantage.
• Possesses own transportation and is willing to travel interstate as required.

#LI-DNI

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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