Sales Support Specialist/セールスアシスタント

ai& is a new global AI technology company dedicated to meeting the world's growing demand for AI. Our vision is twofold: to serve as a premier AI lab specializing in localization, and to act as a global infrastructure and compute provider. We are building a unified, optimized global platform that integrates next-generation data centers and infrastructure, heterogeneous compute serving, and advanced model services. We believe that the most effective way to build and scale AI is to own the stack from top to bottom.

At ai&, we empower small teams with the autonomy needed to tackle significant challenges. Our approach is to deconstruct large problems into manageable components and solve complex issues collaboratively. We seek highly motivated, mission-driven individuals who demonstrate strong personal agency. We value curiosity as the foundation of talent, and we are looking for people eager to develop alongside our evolving technology and expanding business.

We are actively hiring worldwide, with presence in Tokyo, SF, Austin, and Toronto. We are more than happy to meet exceptional talent where they are.

· Own the aggregation, visualization, and reporting of sales data and performance metrics for distributors and partners.

· Run variance analysis on budgets vs. actuals, proactively flagging risks and insights for the sales team.

· Serve as the go-to primary contact for partner inquiries regarding applications, delivery timelines, and product specifications.

· Maintain data integrity by managing order and revenue entries within CRM/SFA and core ERP systems.

· Oversee and audit critical documentation, including contracts, purchase orders, and invoices.

· Identify operational bottlenecks and propose smart solutions to automate and streamline routine workflows.

· Track and manage marketing fund allocations for partners, ensuring strict compliance with company guidelines.

· Monitor fund utilization rates and deliver regular status reports.

· 1+ years of experience in sales operations, sales support, or commercial finance/accounting roles.

· Tech-savvy mindset with hands-on proficiency in Google Workspace, Microsoft 365, and modern CRM systems.

· Strong numerical fluency—you love numbers and pride yourself on speed and accuracy.

· Excellent interpersonal skills to collaborate effortlessly with both internal teams and external partners.

· A passion for AI tools: Experience with (or a strong desire to adopt) tools like Copilot, ChatGPT, Notion AI, or Claude to automate and optimize your daily workflow.

· Business-level English proficiency, specifically comfortable with reading and written communication (emails/slack/teams).

· Industry experience within IT/SaaS or working with two-tier (distributor/partner) sales models.

· Hands-on experience with Salesforce or similar major CRM platforms.

· Foundational knowledge of management accounting or marketing budget tracking.

· An Action-Oriented Owner: You don’t just wait for a task list. You spot data anomalies, investigate the root cause, and proactively propose improvements.

· Meticulous & Trusted: You have a keen eye for detail and can be trusted to handle high-stakes contracts and budgets flawlessly.

· Adaptable & Forward-Thinking: You embrace change and get excited about testing new AI tools and evolving business workflows.

· The Ultimate Enabler: You find genuine professional satisfaction in empowering sales teams and celebrating their wins from behind the scenes.