Senior Human Resources Business Partner
Quick Summary
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams.
Shape and roll out HR processes:
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Lead workforce planning, succession planning, benchmarking, talent acquisition, and retention strategies across the US organization
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Design and implement talent performance management programs (annual reviews, career paths, development frameworks)
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Assess employee development needs, make recommendations, and implement solutions
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Build and continuously improve onboarding processes in partnership with managers
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Partner with senior leaders across all functions on organizational design and workforce decisions
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Coach managers on how to lead their teams, navigate difficult conversations, and develop their people
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Handle complex employee relations matters — including performance improvement plans, difficult exits, and reductions in force — with empathy and precision
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Manage legal and compliance processes: contracts, visas, contractual terminations
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Work cross-functionally with Aircall's global HRBP team to ensure alignment on people programs and initiatives
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Represent US employees and business context in global HR conversations
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Champion Aircall's employer brand to attract and retain top talent, with a particular focus on tech candidates
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Cultivate an open, dynamic, high-growth culture as Aircall continues to scale
Be a strategic business advisor:
Collaborate globally:
Build a strong employer brand & culture:
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8+ years of HRBP experience
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A data-driven mindset — background in mathematics, business, or a related analytical discipline preferred
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Experience at a large tech company combined with agility from a smaller, high-growth environment
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Deep expertise in employee relations — you've navigated layoffs, difficult exits, and PIPs with professionalism and care
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Strong manager coaching skills; you're a trusted partner to leaders at all levels
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Excel proficiency and comfort using data to drive HR decisions
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Strong project management skills with the ability to drive programs independently
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Excellent interpersonal and communication skills — you build trust quickly and communicate clearly across all levels of the organization
Location & Eligibility
Listing Details
- Posted
- May 20, 2026
- First seen
- May 20, 2026
- Last seen
- June 9, 2026
Posting Health
- Days active
- 19
- Repost count
- 0
- Trust Level
- 49%
- Scored at
- June 9, 2026
Signal breakdown

We believe in the power of conversation. We want to empower Sales & Supports teams to truly connect with customers, bring meaning to a conversation, and create long-lasting business impact.
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