Senior HR Business Partner

The Senior HR Business Partner (HRBP) – Operations serves as a strategic partner to operational leaders across field services, production/manufacturing, operations, IT, facilities, and supply chain functions. This role supports a dynamic, fast-paced environment with a large hourly workforce and distributed teams, driving initiatives that enhance employee engagement, operational effectiveness, and workforce productivity. The Senior HRBP balances strategic partnership with hands-on execution, ensuring HR programs and practices align with business objectives while maintaining compliance and fostering a positive employee experience.

• Partner with Operations leadership to align HR strategies with business goals, workforce planning, and productivity targets 
• Provide guidance on organizational design, workforce optimization, and labor models (hourly, shift-based, field teams) 
• Support leaders in driving performance, accountability, and team effectiveness 

• Act as the primary HR contact for employee relations issues across hourly and salaried populations 
• Conduct investigations and provide recommendations on disciplinary actions, terminations, and conflict resolution 
• Coach managers on effective communication, performance management, and employee engagement 
• Ensure consistent application of policies across multiple locations and teams 

• Drive performance management processes including goal setting, mid-year and annual reviews 
• Identify talent gaps and partner with leaders on development and succession planning 
• Support high-volume environments with scalable talent strategies 

• Analyze engagement data (pulse surveys, turnover trends, absenteeism) and implement action plans 
• Partner with leaders to build a strong culture of accountability, inclusion, and safety 
• Support change management efforts across operational teams 

• Ensure compliance with federal, state, and local labor laws (especially related to hourly workforce, overtime, and scheduling) 
• Partner with legal and leadership on risk mitigation and policy interpretation 
• Maintain knowledge of wage and hour regulations, leave policies, and workplace safety considerations 

• Support onboarding, workforce ramp-up/down, and seasonal hiring needs 
• Partner closely with recruiting, onboarding, payroll, and immigration (if applicable) 
• Drive consistency in HR processes across field and site-based teams 

• Leverage HR metrics (turnover, headcount, productivity, time-to-fill) to inform decision-making 
• Provide insights and recommendations to improve operational efficiency and workforce outcomes 

• Experience supporting hourly and distributed workforces 
• Strong employee relations and investigation experience 
• Knowledge of labor laws, wage and hour regulations, and compliance requirements 
• Proven ability to influence leaders and drive change in a fast-paced environment 
• Strong problem-solving, communication, and interpersonal skills 
• SHRM-CP/SCP or PHR/SPHR certification a plus.
• Experience in a startup or fast-growing company is a plus.

• Bachelor’s degree in Human Resources, Business Administration, or related field 
• 5–8+ years of HR experience, with strong exposure to operations, manufacturing, field services, or similar environments 
• 8+ years of HR experience with a strong focus on payroll, compensation, and leave administration.

• Prolonged periods of sitting at a desk and working on a computer
• Vision to read printed materials and a computer screen
• Hearing and speech to communicate