Senior Human Resources Business Partner (Operations)

In this role, you will serve as a trusted advisor and strategic partner to leaders across Operations. You will help leaders navigate the complexities of scaling teams in a fast-paced robotics environment while building strong people practices that drive engagement, accountability, operational effectiveness, and performance.

This is an ideal opportunity for an HR leader who thrives in dynamic environments, enjoys solving complex organizational challenges, and wants to play a meaningful role in building the infrastructure, culture, and leadership capability of a rapidly growing technology company.

• Partner closely with Operations leadership to align people strategies with business priorities, workforce planning, and operational goals
• Provide coaching and consultation on organizational design, team structure, leadership effectiveness, and workforce optimization
• Support leaders through periods of rapid growth, organizational change, and evolving business needs
• Help build scalable people practices and processes that support operational excellence and long-term growth
• Serve as a thought partner to leaders on employee engagement, retention, and team performance strategies

• Act as a trusted advisor to managers and leaders on employee relations, performance management, and leadership challenges
• Coach leaders on delivering effective feedback, driving accountability, and fostering high-performing teams
• Conduct investigations and provide recommendations related to employee concerns, policy interpretation, and conflict resolution
• Ensure consistent and fair application of policies, practices, and employment decisions across teams and locations
• Balance employee experience, business objectives, and risk mitigation in decision-making

• Drive performance management processes including goal setting, calibration discussions, mid-year check-ins, and annual reviews
• Partner with leaders to identify talent gaps, succession planning opportunities, and development needs
• Support onboarding and workforce ramp-up efforts in high-growth operational environments
• Collaborate with Talent Acquisition and business leaders on hiring strategies and workforce planning initiatives
• Help strengthen manager capability through coaching, tools, and development resources

• Support initiatives that strengthen culture, communication, accountability, inclusion, and employee engagement
• Analyze engagement data, turnover trends, workforce metrics, and organizational insights to inform action plans and recommendations
• Partner with leaders to drive change management efforts and improve organizational effectiveness
• Facilitate listening sessions, feedback loops, and action planning to improve the employee experience across operational teams
• Champion a culture focused on innovation, collaboration, safety, and continuous improvement

• Ensure compliance with federal, state, and local employment laws and regulations, including wage and hour requirements
• Partner with Legal, Payroll, Recruiting, and HR Operations teams to ensure consistent and compliant HR practices
• Support policy development, interpretation, and communication across operational teams
• Leverage HR data and analytics to drive informed decision-making and workforce planning
• Contribute to the continuous improvement of HR programs, systems, and operational processes

• Experience supporting hourly and salaried employee populations in distributed or operational environments
• Strong employee relations, investigation, and conflict resolution experience
• Strong business acumen with the ability to align HR strategy to operational and organizational goals
• Demonstrated ability to coach and influence leaders at all levels of the organization
• Experience navigating ambiguity and building scalable processes in a high-growth or startup environment
• Strong analytical, problem-solving, and decision-making skills
• Excellent interpersonal, communication, and relationship-building capabilities
• Working knowledge of employment law, wage and hour regulations, and HR compliance requirements
• Experience with HRIS systems and people analytics tools preferred
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus

• Prolonged periods of sitting at a desk and working on a computer
• Vision to read printed materials and a computer screen
• Hearing and speech to communicate

• Bachelor’s degree in Human Resources, Business Administration, or related field 
• 5–8+ years of HR experience, with strong exposure to operations, manufacturing, field services, or similar environments