Sr. Associate I, Quality Assurance

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
 

As a Senior Quality Assurance Associate supporting the Quality & Regulatory Affairs team, you will be trusted to help ensure quality processes are followed, procedures remain updated, and products and operations comply with applicable standards and regulations at our Mexico City site. In this role, a typical day will include:

• Following up on quality deviations, ensuring proper documentation, investigation, closure, and compliance with internal procedures.
• Preparing, reviewing, and updating Standard Operating Procedures, quality documentation, and related records to support inspection readiness.
• Participating in internal audits, following up on audit results, and supporting corrective and preventive actions when required.
• Supporting supplier quality activities and quality-related processes in alignment with applicable regulatory standards and global requirements.
• Collaborating with internal stakeholders to ensure quality assurance processes are executed with accuracy, consistency, and a strong commitment to GxP compliance.
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• Bachelor’s degree in Pharmacovigilance, Biology, Pharmaceutical Chemistry, Chemical Engineering, or a related scientific field.
• Degree and professional license/cédula required.
• 5+ years of experience in Quality Management within the pharmaceutical industry.
• Experience with deviation management, SOP updates, internal audits, supplier quality processes, and documentation control.
• Strong understanding of GxP requirements, quality systems, and regulated environments.
• A methodical, detail-oriented, and procedure-driven mindset.
• Strong accountability, follow-up skills, and commitment to doing things the right way.
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• Be part of a Quality & Regulatory Affairs team that directly supports Alcon’s commitment to product quality, patient safety, and regulatory compliance.
• Build deep expertise in a structured quality role with visibility across procedures, audits, deviations, and supplier-related processes.
• Grow in a dynamic environment where consistency, accountability, and mastery of the role are valued, with potential to become a key reference point within the team.
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.