Program Coordinator, Demand Side Management (Non-Union)

Are you a highly organized and detail-oriented program coordination professional with strong financial administration, reporting, and governance support experience? The Program Coordinator is responsible for providing administrative and coordination support to demand-side management initiatives, with a focus on financial tracking and reporting, governance and funder updates, process improvement, research coordination, and stakeholder engagement. Reporting to the Manager, Grid Edge Solutions, you will support the program management team by preparing materials, analyzing data, maintaining tracking tools, coordinating follow-ups, and helping ensure program objectives, reporting requirements, and governance commitments are achieved. What you’ll do Program Coordination & Administration Partner closely with the program management team and eDSM group to support the development and delivery of demand-side management programs. Track program information, including administrative, financial, and reporting inputs, while maintaining accurate and organized records. Coordinate Steering Committee and working-level meetings, including scheduling, logistics, agendas, materials, and meeting minutes. Track action items, timelines, and deliverables, and follow up with stakeholders to support successful execution. Prepare and organize presentations, reports, briefing notes, and other program materials. Maintain digital workspaces, shared folders, and collaboration platforms to ensure information remains current, accessible, and well organized. Download, refresh, and distribute shared IESO content and related updates to internal stakeholders. Financial Administration & Reporting Maintain invoice, purchase order, and financial tracking tools to support program operations. Monitor expenditures, track budget performance, and support forecasting activities. Lead financial reporting activities for program management, governance committees, and external funders. Create and submit purchase orders using JDE, TAP, or other applicable financial systems. Coordinate invoice submissions and follow-up activities with Accounts Payable and Finance. Track payment status and proactively identify and escalate discrepancies, delays, or issues. Performance Monitoring & Process Improvement Monitor progress against key performance indicators and identify opportunities to improve program effectiveness. Develop and maintain dashboards, tracking tools, and process documentation. Analyze program information and reporting data to support informed decision-making and continuous improvement initiatives. Support the adoption and use of AI and Microsoft Copilot tools to enhance administrative, research, and reporting activities. Research & Stakeholder Support Support assigned research initiatives in collaboration with the Specialist, Grid Edge Solutions. Compile, summarize, and organize research findings for reports, presentations, and stakeholder communications. Maintain research logs, supporting documentation, and records. Assist with stakeholder communications and reporting activities as required. Corporate Values and Conduct: Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus. Other Duties: Perform additional tasks as assigned to support operational objectives Who you are Education & Technical Knowledge Post-secondary degree or diploma in Business Administration, Finance, , Project Management, or a recognized equivalent combination of education and experience Strong financial administration skills, including experience creating and managing purchase orders, tracking invoices and expenditures, maintaining accurate financial records, and coordinating effectively with Accounts Payable and Finance; experience using financial systems such as JDE, TAP, or similar platforms is strongly preferred Strong research and documentation skills, including compiling, summarizing, and organizing information for reports, dashboards, and presentations Demonstrated ability to organize meetings and governance activities, including agendas, minutes, action-item tracking, and follow-up Proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams) and comfort working in shared collaboration spaces (e.g., SharePoint/Loop) Knowledge of (or ability to quickly learn) utility program environments, including basic program tracking, document control, and stakeholder communications; familiarity with demand-side management is an asset Experience 3 to 5 years’ experience in a financial analysis program coordination, or business analyst role (or an equivalent combination of education and experience) Experience with analysis and reporting (e.g., maintaining trackers/dashboards, summarizing insights, ensuring data quality) is an asset Experience in the utility sector and/or supporting demand-side management or energy efficiency programs is an asset Experience supporting change initiatives (e.g., communications, training coordination, process documentation, stakeholder follow-up) while working within a larger organization is an asset Skills/Abilities/Competencies Collaborative, service-oriented team player with a customer-focused mindset Strong problem-solving skills with the ability to identify issues, recommend practical improvements, and escalate risks appropriately Excellent written and verbal communication skills, including drafting meeting minutes, summaries, and professional correspondence Highly organized with strong time-management skills; able to prioritize competing requests and maintain accurate action-item and deliverable tracking Strong attention to detail and quality control when handling documents, trackers, and meeting records Ability to manage and organize information in shared workspaces (e.g., Teams/SharePoint/Loop), including version control and maintaining current files Well organized, independent, and able to work with minimal supervision Demonstrated discretion and professionalism when handling sensitive information and working with leaders and external partners Must hold and maintain a valid Class “G” Driver’s License Where you will work Hybrid: This role is based in a hybrid environment, allowing for a mix of remote and in-office work to support team collaboration and business needs.  Compensation At Alectra, Compensation for non-union positions is determined within a defined salary range for each role. Placement within the salary range depends on several factors, including qualifications, relevant experience, and alignment with the role’s requirements. We consider internal equity and market competitiveness to ensure fairness and consistency across the organization. You will be enrolled in the OMERS pension plan, a defined benefit plan that provides a reliable and secure retirement income based on your earnings and years of service. Both you and the organization contribute to the plan. OMERS is one of Canada's largest and most respected pension plans, designed to support your long-term financial well-being.