Head of Account Management

Alex is the AI recruiter for hiring great people.

Alex interviews, screens, and schedules every candidate – over voice, video, and text – so talent teams hire more great people, faster, without adding TA headcount. The recruiter stays in control: every shortlist is approved by a human, and every relationship and offer is owned by the customer's team.

We're past 1M+ interviews, integrate with 33+ ATS platforms, and 96% of candidates prefer interviewing with Alex. We're revenue-generating, well-funded, backed by premier investors, and are focused on enterprise customers: selling to VPs of Talent Acquisition, CHROs, and CFOs who are rethinking how hiring gets done at scale.

Every Alex account is run by a pair: an AM and a Forward-Deployed Engineer. The technical implementation and configuration belongs to the FDE team. The relationship, the renewal, and the expansion belong to your team.

We built it this way intentionally. Most post-sale leaders spend their careers absorbing implementation work that quietly eats the hours meant for commercial conversations, and then get measured on a number they never had time to move. That trade does not exist here. Your job is a commercial one, end to end — and protecting that line for your team is part of the mandate.

• You've owned a revenue number — ARR, NRR, GRR, renewals, expansion — at an enterprise SaaS company. You can name what you carried, where it started, and where it landed.

• You've managed AMs or CSMs carrying a quota, and you've personally run six-figure renewals and expansion negotiations. You still like doing the work.

• You're rigorous about the metric: you can define NRR, defend the crediting rules underneath it, and hold your own in a room where the number is being questioned.

• You're a builder. There is no existing playbook for post-sales, and you'd rather build one than inherit a fully built one.

• You're credible with a CHRO and with the recruiter using Alex every day, in the same afternoon.

• Staffing, recruiting or HR-tech experience isn’t necessary — curiosity about the industry is.

• This isn’t the role for you if you aren’t driven by metrics and revenue.

If you've gotten this far and our culture resonates with you, we want you to apply. Your first conversation will be with Alex, our AI recruiter.