Supplier Quality Coordinator

Alexander Dennis is a global leader in the design and manufacture of double-deck and lightweight buses. Building on 130 years of heritage, we’re leading the transition to zero-emission mobility, with 3,000 zero-emission buses sold to date. Alexander Dennis is a subsidiary of NFI Group, a leader in propulsion agnostic bus and coach mobility solutions. Operating in 10 countries, we’re investing in our people and our communities, with over 31,000 buses and coaches in service around the world.

• Be a part of a team leading the world’s electrification of mass mobility 
• Competitive Wages and comprehensive benefit package with immediate benefit eligibility 
• Paid holidays and vacation 
• 401K with generous company match
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members
• On-the-job training in a continuous learning environment (we invested $15.9 million in 2024) 
• Advancement opportunities within our family of companies 

• Post-secondary education in Engineering, Quality Management, Operations, Supply Chain, or a related discipline.
• 2-4 years' experience in manufacturing, quality control, supplier quality, or a related operational environment.
• Knowledge of quality management tools and methodologies including 5 Whys, 8D, CAPA, and basic FMEA.
• Ability to read and interpret engineering drawings and technical specifications.
• Proficiency in Microsoft Excel and quality data analysis.
• Experience using ERP and/or Quality Management Systems (SAP, MasterControl, or equivalent).
• Knowledge of ISO 9001, IATF 16949, or AS9100 is desirable.

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do. NFI Group | We Move People - YouTube 

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com. 

Alexander Dennis is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates’ request.  

• →Investigate supplier quality issues and assess compliance with engineering, quality, and contractual requirements.
• →Raise, manage, and track Supplier Corrective Action Requests (SCARs) through effective closure.
• →Lead and support root cause investigations using structured problem-solving and corrective action methodologies.
• →Coordinate receiving inspection activities and verify incoming materials against specifications and quality standards.
• →Review supplier quality documentation, including FAI, PPAP, Certificates of Analysis, and related records.
• →Maintain supplier quality records, non-conformance data, performance scorecards, and reporting metrics.
• →Monitor supplier performance, analyze trends, identify risks, and escalate issues to support production continuity.
• →Collaborate with suppliers and cross-functional teams to resolve quality concerns and ensure the supply of conforming materials.
• →Support supplier assessments, onboarding activities, audits, and continuous improvement initiatives to improve supplier quality performance