Sales Floor Supervisor

As a Floor Supervisor, you support the store management team to maintain the ALOHA Collection brand by delivering best-in-class service, selection, and value to our customers. You will oversee the sales associates, and act as the Manager-on-duty in the absence of a store manager.

• →Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department
• →Ensure that store operations run smoothly throughout the day while providing
• →a tidy, clean, and welcoming environment.
• →Commits to understanding all aspects of the ALOHA brand as well as extensive
• →product information (uses, silhouettes, prints, pricing, etc.).
• →Stocks shelves, counters, or tables with merchandise.
• →Sets up and maintains advertising displays or arranges merchandise on counters or tables to promote sales.
• →Stamps, marks, or tags price on merchandise.
• →Obtains merchandise requested by customer or receives merchandise select by customer.
• →Answers customer's questions about the brand, products and usage, location, and price.
• →Attends customer complaints and works to resolve any problems to restore and promote good public relations.
• →Total price and tax on merchandise purchased by customers to determine purchase total.
• →Accepts payment and makes change.
• →Wraps or bags merchandise for customers.
• →Receives, examines, and processes customer returns.
• →Cleans shelves, counters, or tables.
• →Calculates sales discount to determine price.
• →Keeps record of sales, prepares inventory of stock, and orders merchandise.
• →Stays informed about all relevant company information.

• Ability to maintain attention to detail and solve problems in a fast-paced environment
• Exceptional customer service
• Great written and oral communication - Speaks clearly and persuasively in positive or negative situations
• Works well in group problem solving situations
• Adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date

• A team player who can balance team and individual responsibilities
• Contributes to building a positive team spirit with the ability to build team morale
• Adaptable and flexible to our customers needs
• Treats people with respect; works with integrity and principles; upholds organizational values
• Ability to take initiative
• Great and positive attitude
• Must be able to work weekends

• Full-Time, Hourly Position
• Must be available to work nights and weekends
• May be required to work holidays