[HN/HCMC] Business Architect

ACG_3339_JOB Our client is a global technology group specializing in telecommunications and ICT solutions, currently seeking an experienced professional to join its team. 1. Customer business understanding & commercial solution framework • Identify key business challenges of telecom operators through strategic discussions and benchmarking at executive level. • Lead the planning and design of commercial solution frameworks, defining annual cooperation themes, success objectives, and aligning them with senior management priorities. • Establish long-term, value-driven collaboration models with customers based on shared commercial goals. 2. Financial and business insights for customers • Analyze and interpret customers’ financial and operational reports on a quarterly, semi-annual, and annual basis, and provide internal business briefings. • Deliver data-driven business insights by analyzing trends such as revenue mix, user structure, traffic, customer experience, and device adoption using compliant internal and external data sources. • Conduct in-depth analysis on selected topics including pricing packages, competitive dynamics, roaming, and market positioning to support customer and internal decision-making. 3. Commercial value operation of service solutions • Plan and benchmark value-driven service solutions with customers, defining clear use cases, objectives, and success metrics. • Work closely with data analytics and solution teams to identify target users, target services, and develop insight dashboards. • Coordinate with solution architecture and delivery teams to design, integrate, and validate solution effectiveness. • Lead value presentation, business justification, and value realization at the customer interface, ensuring continuous operation and long-term impact. • Build and maintain solution assets including case studies, best practices, and internal knowledge sharing. 4. Product and service marketing support • Partner with product and service teams to support marketing initiatives such as industry events, exhibitions, and executive summits to generate leads and business opportunities. • Support customer-facing value positioning and storytelling for service solutions, contributing to market expansion and opportunity development. Requirements • Bachelor’s degree or higher in Engineering, Computer Science, or a related technical discipline. • At least 7 years of professional experience within the telecommunications industry, preferably in consulting, strategy, or solution design roles. • Strong understanding of telecom operations and business models, with solid knowledge of IT systems such as OSS, BSS, SDP, and value-added services. • Proven ability to engage senior stakeholders and build trusted relationships at executive and multi-levels within telecom operator organizations. • Excellent analytical and conceptual skills, with the ability to structure complex business problems and develop hypothesis-driven solutions. • Strong commercial mindset with the capability to interpret financial models, business cases, and ROI, and translate insights into actionable recommendations. • Demonstrated experience in consultative selling and solution positioning within a complex B2B environment. • Excellent communication and presentation skills, with fluency in English for both written and verbal interaction. • Self-driven, confident, and able to work independently with minimal supervision while collaborating effectively within cross-functional teams. • Strong leadership presence with well-developed stakeholder management and relationship-building capabilities. Contact: Nga Nguyen Due to the immense number of applications, only shortlisted candidates will be contacted.