Human Resource Manager/Director (Tech start-up)

ACG_3411JOB Our client is an e-commerce technology company that is looking for a qualified candidate to join their firm. About the Role We are looking for a strategic HR Director to partner closely with the Founder and CEO as a trusted advisor in shaping and executing the company’s people strategy. This role is critical in driving organizational transformation as we evolve into an AI-first company. You will work directly with the leadership team (BOD) to build a high-performing, empowered, and globally scalable organization—where the right people are in the right roles, and each individual is enabled to create meaningful impact. Key Responsibilities 1. Strategic Partnership & Leadership Act as a strategic partner to the Founder/CEO on all people-related decisions Co-create and drive the overall HR strategy aligned with business goals and AI-first vision Participate in leadership discussions and influence organizational direction 2. HR Team Development & Execution Build, lead, and scale a high-performing HR team (HRM, Recruitment, C&B, IC, EP) Ensure strong execution capabilities across all HR functions Establish effective delegation, coordination, and performance management within the HR team 3. Talent Acquisition & Workforce Planning Lead hiring for critical and strategic roles, especially for international expansion (APAC markets such as Shenzhen, Ho Chi Minh City, Singapore, Sydney) Develop scalable recruitment strategies to attract top global talent 4. Organizational Culture & Employer Branding Define and embed strong core values that reflect the company’s identity Foster a startup culture with builder mindset, ownership, and adaptability Position the company as an attractive employer in the eCommerce/SaaS space 5. Learning & Development Design and implement training programs that integrate AI tools and methodologies Upskill employees to thrive in a rapidly evolving, tech-driven environment 6. Compensation, Benefits & Global Policies Develop competitive and fair compensation structures aligned with international markets Ensure compliance and effectiveness across multiple regions 7. AI-Driven HR Transformation Apply AI and automation in HR processes including recruitment, evaluation, and operations Champion the adoption of AI as a core capability across the organization Requirements Must-have Qualifications Minimum 5+ years of experience in Human Resources, with proven experience in managerial roles (HRM level or above) Strong expertise across core HR functions: Talent Acquisition, C&B, Learning & Development, and Employee Relations Data-driven mindset with the ability to make fair, objective, and impactful decisions Demonstrated leadership capability in leading and developing teams of 5–15 members Strong communication skills in English (equivalent to IELTS 6.5 or above) High ownership, proactive attitude, and ability to thrive in a fast-paced, low-bureaucracy environment Tech-savvy with a strong willingness to adopt and apply AI in HR practices Long-term commitment and motivation to create meaningful organizational impact Preferred Qualifications Proven track record of outstanding achievements in career or education Experience working in tech companies, SaaS, or startup environments Exposure to international recruitment or multicultural working environments Hands-on experience implementing AI or automation in HR processes Experience in employer branding and talent marketing Contact: Thao Phan (+84 913 586 018) or thao.phan@alohaconsulting.co Due to the immense number of applications, only shortlisted candidates will be contacted.