DevOps IaC Engineer (AWS/Terraform)

Required Travel :No Travel Managerial - No Location: :Mexico-Guadalajara (AM) ## Who are we? Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. ## In one sentence AWS DevOps Cloud Engineer works for support of digital transformation to the cloud. Transform client cloud strategy into technical reality through the build and support of hybrid and managed public cloud landscapes ## What will your job look like? * You will be responsible to build and maintain web, virtual, and client server environments for the enterprise on cloud. * You will be expected to troubleshoot and resolve any IT service issues related to operating systems and servers; partner with the other infrastructure teams to troubleshoot and resolve related issues. * You will need to leverage optimization techniques to maximize the efficiency of all computer systems and Implement and maintains a systems business impact assessment to prioritize system recovery in the event of a failure. * You will build and implement software standards for operating systems, servers and virtualized infrastructure. * You will also be expected to evaluate new technologies to meet business needs or to solve business problems. * You will manage and lead Root Cause Analysis, Lessons Learned and prevention processes to provide high standard deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction). * Adopt and implement new technology in account/product life cycle * Follow procedures in a tightly run Change Control system and communicate to peers and upper management. This position has high visibility and requires a professional demeanor. ## All you need is... * Bachelor’s degree in science/IT/Computer Science or equivalent * At least 4-8 years of experience with cloud services -- including open source technology, software development, system engineering, scripting languages, and multiple cloud provider environments. * Must have a background in Administrator activities both in application and AWS technologies for Data (RDS) * AWS Administration (IAM, VPN, Securities, Monitoring, Storage Management * Intermediate writing infrastructure as code (IaC) using Terraform. * Experience with orchestration frameworks and Continuous Integration and Delivery (CI/CD) tools github actions. * Experience with security, networking, middleware and databases. * The team supports 24x7 production and working shifts and a weekend day if required. * Experience in the following DevOps tools: Kubernetes, Docker is a must. * Development experience in Python * Experience with Ansible configuration management systems is a must * Experience in Configuring Networks, Monitoring Resources with Log Analytics, Compute administration, Implement and Manage Storage and protecting Identities. * Strong in Linux administration skills (RedHat). * Experience working in agile/scrum teams. * Hands on experience in high scale production support(L1/L2/L3). * Experience in troubleshooting problems and working with a team to resolve large scale issues. ## Why you will love this job: * You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster. * Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development! * You will have the opportunity to work in multinational environment for the global market leader in its field. * We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! * We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! #LI-SR1 #LI-Hybrid Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce