Jr. Product Manager

We are seeking a technically-minded Product Manager to join our Ecosystem team. Your primary mission is to support and scale our integrations into core banking systems. You will act as the tactical engine for the team, serving as the "bridge" between our platform and the legacy systems our clients rely on. You will be responsible for the "plumbing" of our integrations—ensuring data flows accurately, documentation is impeccable, and technical requirements are clearly defined for our engineering squads.

• Technical Data Mapping: Own the field-level mapping between core banking schemas (SOAP/REST/Legacy) and our internal data models. Ensure that data required for underwriting and account opening is accurately translated across systems.
• Requirement Translation: Take high-level integration goals from the team and translate them into detailed technical user stories and JSON payload specifications for engineering.

• Core Playbooks: Maintain high-quality technical documentation for each core provider, including API specifications, sequence diagrams, and configuration guides.
• Standard Operating Procedures: Create and update internal "Core Integration Playbooks" to ensure that the knowledge of how to connect to specific banking cores is centralized and repeatable.

• UAT Leadership: Lead User Acceptance Testing (UAT) for all new core integrations. Document edge cases and identify bugs specifically related to data discrepancies between the Core and the LOS.
• Engineering Liaison: Serve as the first point of contact for engineering when technical roadblocks arise during the integration build, providing clarity on core data behavior and requirements.

• Core Adapter Development: Assist the team in transitioning from "custom projects" to "standardized products" by identifying commonalities across core providers to help build reusable "Core Adapters."
• Implementation Support: Build the internal toolkits and technical checklists used by Implementation and Sales Engineering teams to validate core connectivity during the onboarding cycle.
• AI-first solution Mindset. Utilize best of breed tools/agents to bring velocity, scale and repeatability to our integration processes.

• Core Banking Awareness: You have a strong interest in—or previous exposure to—banking "Cores" (e.g., FIS, Fiserv, Jack Henry) and understand their fundamental role in the financial ecosystem.
• Technical Literacy: You are comfortable reading API documentation, reviewing data schemas, and discussing technical concepts (like authentication or payload structures) with engineers.
• Analytical Precision: You are meticulous with data. You understand that in core integrations, a single mismapped field can disrupt a loan application or account opening.
• Communication Bridge: You can navigate "bank-speak" from our clients' IT departments and translate it into "tech-speak" for our internal development teams.
• Problem Solving: You are a resourceful researcher who can dig into legacy documentation to find the specific data points needed to solve an integration gap.

• Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida).
• Current and future sponsorship not available for this position

• FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

• FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
• For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

• Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.