People Operations Analyst

India·Bangaloremid

OtherPeople Operations Analyst

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences.

Technical Tools

OtherPeople Operations Analyst

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

About the Role

~1 min read

Resolve Tier 1–2 employee inquiries through our HR ticketing system (Console AI) on behalf of EMEA and AMER regional teams: policy questions, employment verifications, leave requests, and benefits inquiries
Triage issues that need specialist input—Benefits, Payroll, Legal, or regional People Ops—with clear context and a complete handoff
Hit response SLAs consistently and flag patterns in ticket volume to your team lead

Process employee lifecycle transactions in Workday on behalf of EMEA and AMER specialists: job changes, compensation updates, terminations, leaves of absence, location changes, and new hire data entry
Conduct regular data quality checks and resolve discrepancies in partnership with regional teams and Payroll
Follow SOX offboarding controls accurately and on time

Handle administrative follow-through on PBP requests: pulling reports, tracking action items, prepping materials, and owning the ops layer so PBPs can stay in their lane
Assist with new hire onboarding coordination—background checks, IT provisioning, welcome logistics—and ensure clean handoffs between TA, IT, and the business
Flag anything requiring compliance, legal, or specialist attention before acting on it yourself

Provide People Ops support for any India-specific logistics as Amplitude's presence in the country grows
Assist with global employee programs, events, and operational tasks as directed by EMEA and AMER team leads

Document the work you're doing—not just for records, but to help the team identify what to automate next
Participate in piloting AI-assisted People Ops workflows as they're rolled out
Share feedback on friction points in the work; your day-to-day perspective is how we'll know where to improve

2–3 years of experience in HR, People Operations, or a closely related administrative or analytical role
Hands-on experience with an HRIS—Workday preferred, but any enterprise HRIS is a strong signal
Experience handling employee inquiries or working in a shared services or helpdesk environment
The self-discipline to work independently and remotely—you structure your own day, manage your own to-do list, and close the loop without being reminded
Personal accountability: you own your work fully, and when something doesn't go to plan, you surface it and fix it
Strong attention to detail in data entry and documentation—you know that one wrong field in Workday creates downstream problems
Clear, professional written communication in English
Curiosity about how HR systems and processes work, and interest in how AI is changing what People Ops looks like

The right to work in India
2+ years of experience in an HR, People Operations, or administrative support role
Hands-on HRIS experience (Workday strongly preferred)
Familiarity with HR administration basics: employment documentation, onboarding/offboarding, leave processing, data privacy

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.