Racial Ethnic and Cultural Inclusion Lead

Racial Ethnic and Cultural Inclusion (REC) Coordinator Job Description The Social Issues Commission (SIC) seeks to facilitate dialogue, education, and engagement on all matters related to equity, identity, and anti-oppression. REC seeks to examine the ways in which forms of racism and race discrimination intersect with issues of gender, class, sexuality and disability to deepen the Queens community’s understanding of oppression and to explore possible strategies for combatting it.  Job Competencies:  Communication  Organization  Ownership  Cultural Sensitivity  Job Duties:  Support and collaborate with other SIC staff and volunteers  Report to SIC External for student-facing programming (i.e. educational and social programming)  Report to SIC Internal for hiring, training, and policy work (i.e. amplifying voice at foster culture of collaboration to reflect the intersectionality of issues around race, ethnicity and culture) Continue/establish REC capstone events, including Equity Gala and focusing on building cultural sensitivity and community Maintain close communication with Yellow House (YH) and Student Experience Office (SEO) to minimize overlap and amplify student voices to inform YH and SEO Attend all training sessions to become familiar with the department and adhere to the general operations of the department      Build a consistent stream of awareness and education campaigning throughout the year (e.g. social media, boothing, events) to amplify diverse cultures at Queen's University in an informed manner (i.e., it is important to recognize BIPOC are not a monolithic group)  Create spaces for students interested in work around race, ethnicity and culture to participate in advocacy and policy work (e.g. Equity Town Hall, Equity Caucus, Student Voices Week, Culture Fair)  Exhibit a working knowledge of service staff portfolios Monitor volunteer performance to ensure it is being performed to established standards to mitigate disciplinary action in accordance with established procedures and notify Senior Managers of any issues that arise Ensure all complaints are addressed and handled professionally, leaving the customer with a positive resolution Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Maintain a calm demeanor during periods of high volume or unusual events to set a positive example for your team Facilitate a smooth transition process    Complete all assigned tasks efficiently and attentively    Respect and adhere to all company policies, procedures and ethical standards    Attend and fully participate in all in-person and virtual meetings    Maintain timely communication with your direct supervisor Strive to foster a warm, comfortable and respectful atmosphere for all    Always serve as a representative of the AMS and its mission statement    Complete other job duties as assigned   Job Requirements: Sound analytical thinking, planning, prioritization, and execution skills.  Ability to supervise and motivate a team to achieve and exceed their goal Maintain regular office hours Working Conditions:  Interaction and collaboration with coworkers, management, and the Queen’s community