Onboarding Associate (Biker/Driver Onboarding)

Hey, mabuhay!

Thanks for dropping by. We know looking for the right gig can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines 🇵🇭. Our grand vision? To end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we're looking for a Onboarding Associate, will play a crucial role in setting up the foundations in making this happen - from ensuring a smooth and efficient biker onboarding experience to managing the inventory and data integrity of the entire process.

Ready to change how the Philippines moves? Let’s get this show on the road, green light!

What you’ll be doing:

• Execute on-ground onboarding tasks including jersey sizing, ID picture taking, biker kit tagging, and releasing.
• Assist new bikers with the onboarding process, including Telegram group integration and application guidance.
• Manage biker kit inventory, conducting daily and monthly tallying, reconciliation, and preparing supplies for offsite activations.
• Maintain and update the biker onboarding masterfile through accurate data entry, copying, pasting, and cleaning of biker details.
• Perform daily ad-hoc tasks including summary report updates, biker photo uploading, and assessment form management.

• Willingness to do field work, and travel to different activation locations as needed
• Open for fresh graduates
• Preferably with an active Driver's License, and own motorcycle
• Senior High School Graduate or equivalent. A Bachelor's degree is a plus but not required.

• At least with experience in an administrative, operations, or onboarding support role.
• Experience in logistics, inventory, or data entry is highly advantageous