Events & B2B Executive (Village Roadshow Operations Greece)

Village Roadshow Operations (VRO) is a leading entertainment company, best known for its cinemas that deliver an unparalleled moviegoing experience to approximately 4 million guests annually. For more than 30 years, Village Cinemas has been a benchmark in the cinema industry, offering innovative services, cutting-edge technology, and unmatched comfort and safety. As we continue to grow our footprint and expand our reach and services, we are looking for a dynamic Events & B2B Executive to join our Customer Experience & Partnerships team.

 As a Events & B2B Executive, you will serve as the central hub for the daily operations, coordination, and commercial management of B2B & Corporate events. This role takes full ownership of the entire event lifecycle—coordinating daily workflows, aligning cross-functional teams, and ensuring high-touch client service, optimized conversion rates, and seamless project execution.

• Complete management of requests from initial enquiry and qualification, to drafting proposals/quotations, booking confirmation, execution, and post-event follow-up.
• Systematic follow-up on enquiries to consistently convert leads into confirmed bookings.
• Event pipeline tracking to identify bottlenecks or delays early and intervene immediately to protect timelines.

• Efficient allocation of daily requests and tasks across the team based on priority, availability, and project complexity.
• Strict application of agreed procedures, SLAs, and checklists to maintain high quality standards.
• Identification of optimization opportunities and recommendation of more effective tools, templates, and workflows.

• Direct management of high-value/complex B2B communications and commercial negotiations.
• Close collaboration with Cinema Operations, F&B, Marketing, and Customer Experience & Partnerships to ensure flawless event preparation.
• Alignment with the Sponsorships & B2B Partnerships Lead on major corporate projects, ensuring smooth handover and operational coordination.

• Monitoring of core KPIs, including Enquiries, Conversion Rates, Revenue, Venue Utilisation, and Customer Feedback.
• Regular reporting to the Commercial Director on pipeline progression, operational issues, and prospective commercial opportunities.