Data Operations Analyst

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

What you'll do and how you'll have an impact

Represent the interests of users and partners through relentless pursuit of data quality.

• Receive and manage requests in the Jira project workflow tool.
• Act as contact between the AppDirect business teams and development teams regarding making sure that the data is moving through systems properly. 
• Interpret file-mapping and conduct testing across multiple platforms and formats.
• Assist AppDirect Managers to operationalize data migration for the critical business initiatives and the data architecture roadmap (analyze/document/implement/test/troubleshoot)
• Provide data analysis, mapping, transformation, normalization, and conversion.
• Assist in collecting business requirements, documenting on how data is used in through AppDirect business, and in data testing/validation/UAT.
• Utilize AI in daily and long term tasks for efficiency.
• Support Strategic Projects from Leadership (Churn, Provider Strategic Data, etc.)

What we're looking for

• Bachelor’s degree in Computer Science, Engineering, Business, Mathematics, or related field or relative experience.
• 2-4 years of experience in data operations analysis, querying and manipulating data for analysis (SQL/Python/Etc.)
• Experience with relational data architecture.
• Experience with data analysis, transformation, normalization, and conversion.
• Experience AI Prompting for data analytics and agent building.
• Advanced Excel User (skill and efficiency).
• Experience communicating to a diverse stakeholders (bridging the business and technical teams).
• Excellent soft skills and a demonstrated ability to multitask and manage time efficiently.

The position offers a hybrid schedule: you will work one day per week onsite and four days remote. Compensation includes 15 paid working days (PTO) plus local holidays, comprehensive medical coverage (OSDE 310) for you and your dependents, reimbursement for eligible wellness activities, English lessons, global and local events participation, and much more! 

(*) Interested candidates should submit their resume in English. Please note that Spanish versions will not be reviewed.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: 

https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

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