Manager, Global Position Support ( GPS) role

Key Responsibilities Engages with customers at a working level to solve High Value Problems affecting customer's ability to achieve technology milestones. Manages small GPS team or program providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent. Contribute to the FMECA process. Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers. Participate in Engineering Design Reviews Develop new procedures and Best Known Methods (BKMs) to service new products. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues Drive resolution of key issues with Engineering. Own beta site test plans and reporting Functional Knowledge * Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families Business Expertise * Applies understanding of the industry and how own area contributes to the achievement of objectives Leadership * Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges Problem Solving * Identifies and resolves technical, operational and organizational problems Impact * Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives * Guided by policies and resource requirements within business unit, department or sub-function Interpersonal Skills * Guides, influences and persuades others internally in related areas or externally Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 7 - 10 Years ### Work Experience: ## Additional Information ### ### Shift: Day (Singapore) ### ### Travel: Not Specified ### ### Relocation Eligible: No ### Referral Payment Plan: Employee Referral (Enhanced) Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.